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Call, text and surf from abroad

From  5 /day of use  (incl. VAT)

Choose your option
Always aware of your usage
Stay close even abroad
Pay per month or pay per day of use

Daily Travel Passport

Ideal if you travel outside Europe

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Travel Passport & Travel Passport Intense

Do you travel frequently?

You can also activate Travel Passport Top via SMS, send “OK” to 8939.

You use more than the volume included in the option?

Than you will pay:

Billed per 100 KB

Stay informed on your usage

Check your usage with MyProximus.

Customers with the Daily Travel Passport option receive text messages indicating the evolution of their consumption, on crucial moments and on the spot.

Good to know when you’re abroad

No more roaming anymore! Use your current tariff plan and use it in EU1 like you’re used to in Belgium.

Monitor your usage anytime and anywhere on MyProximus.

No more high bills due to your usage abroad. We automatically disable your internet connection when your data usage reaches €60 on top of your bundle.

Questions ? Don’t hesitate to call us, also outside Belgium for free, on +32 475 15 6000

​General conditions

General information:

The following provisions apply insofar as they are not expressly contrary to the specific provisions applicable to the services:

  • Prices include VAT.
  • Calls are billed by the second starting from the 61st second. 
  • The minutes and text messages included in the option are not valid to satellite or maritime networks or to special numbers (voting lines, 0900 numbers, etc.).
  • Outside Belgium, the rate of calls and texts to special numbers (including local 0800 numbers) depends on the fees charged by the foreign operator. The national rate does not apply for such calls and texts.
  • Mobile Internet is billed by increments of 100 KB.
  • The subscriptions are billed for a whole month (even if the subscription is activated or deactivated during the month underway).
  • Unused minutes, texts and MB are not carried over to the next month.
  • The activation of roaming options is free of charge.
  • The roaming options do not apply the standard applicable rates. You can deactivate your option at any time at no charge. In that case, the standard rates will apply outside Belgium. They can be consulted on www.proximus.be/roaming.
  • Calling minutes, texts, and MB are valid in the following countries according to the zones covered by the options:
    • 1Europe:

      Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Netherlands, Norway, Poland, Portugal, Réunion, Romania, Saint-Barthélemy (French Antilles), Saint-Martin (French Antilles), Slovakia, Slovenia, Spain, Sweden, United Kingdom.

    • Top Destinations:
      Albania, Andorra, Australia, Bosnia and Herzegovina, Brazil, Canada, Cape Verde, China, Dominican Republic, Egypt, Guernsey (Bailiwick of), Hong Kong, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Macedonia, Malaysia, Mexico, Monaco, Montenegro, Morocco, New Zealand, Russia, Serbia, Singapore, South Africa, Sri Lanka, Switzerland, Thailand, Turkey, Ukraine, United States.

      Outside Europe & Top Destinations
      Countries not included in the Europe and Top Destinations zones and in the exception zone.

    • Exception zone:
      Angola, Armenia, Bahamas, Bhutan, Brunei, Djibouti, Ethiopia, Honduras, Falkland Islands, Kyrgyzstan, Laos, Lebanon, Macao, Maldives, Myanmar, Nepal, New Caledonia, Papua New Guinea, São Tomé and Príncipe, East Timor, Sudan, Togo, Tunisia, and Venezuela.

Depending on the option:

  • Daily Travel Passport

    You only pay per actual day of use. The daily price from € 5 is activated as soon as you make a call, send a text message to a country of this  zone, from the European Union or to Belgium, use more than 200 KB of mobile data or receive a call in the "Top Destinations" zone.

    A day of use starts and ends at midnight, Belgian time. Unused minutes, texts and MB are not carried over to the next day.

    Within the bundle, data volume is billed by increments of 100 KB, as from 200 KB of usage. For usage under 200 KB, and once the volume included in the option has been used up, the standard rate will apply.

    No subscription fee.

    Pay&Go customers must have at least €1.50 of credit on their card to be able to call from abroad.

    Not compatible with other roaming options, nor with business options or rate plans with Closed User Groups (CUG = unlimited free calls between colleagues), VPN and Wireless Office. Not compatible with the Family Calls option. The activation of Daily Travel Passport will automatically deactivate all other roaming options.

  • Daily Travel Surf

    Cannot be combined with other options containing data volume usable abroad.

    No subscription fee.

    You only pay per day of use. The daily price (€4.23 or €17.99) is activated on the basis of the zone you are in ("Top Destinations" or "Outside Europe & Top Destinations").

    A day of use starts and ends at midnight, Belgian time. Unused MB are not carried over to the next day.

  • Travel Passport (Intense) Top destinations

    Can be combined with Travel Passport Outside Europe & Top Destinations and all rate plans.

  • Travel Passport Outside Europe & Top destinations

    Can be combined with Travel Surf (Intense) Top Destinations, Travel Passport (Intense) Top Destinations and all rate plans.

  • Travel Passport World

    Cannot be combined with other roaming options.

    Can be combined with all rate plans.

  • Travel Surf (Intense) Top destinations.

    Can be combined with Travel Passport Outside Europe & Top Destinations and all rate plans.

  • Travel Surf (Intense) World

    Cannot be combined with other roaming options.

    Can be combined with all rate plans.

Blocking commercial messages using geo-location

Controlling your budget when you’re abroad is not always easy. To help its customers, Proximus has developed roaming offers that respond to this need. However, these offers may differ, depending on the country you are in. Proximus therefore uses and keeps the data of the country you are visiting for 60 days, to keep you better informed. If you object to this, you can text GEO NO to 8888 toll-free. We will make sure your choice is respected.

Contact

Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 405(option « Become customer »)

  • Chat with us on this website

    Chat with us on this websitenot available at this moment

Contact