It is not possible to deactivate the Daily Roaming Pass, but nothing changes for a customer who does not want to have additional roaming costs. All they have to do, like they do now, is to cut off their mobile data usage and make sure that they do not make or receive any calls (by activating the airplane mode, for example) and that they do not exceed the free limit of 2 SMSes sent and 2 MMS sent to and received from Belgium or the visited country per 24-hour period.
Daily Roaming Pass
For your trips outside the European Union
- No activation necessary
- A fixed price per day
- Use your Belgian subscription abroad
Good to know
- You receive 2 text messages per day to Belgium or the visited country so you can keep in touch with your loved ones at no extra cost. Cool, isn't it?
- You will be informed by text message each time the Daily Roaming Pass is activated.
Stay in control of your budget
A maximum of 10 Daily Roaming Passes will be charged per month, i.e. €59.5 in zone A or €119.5 in zone B. From the 11th day onwards, the Daily Roaming Pass will remain active at no extra cost for the rest of the month.
Check the status of your Daily Roaming Pass and your usage abroad at any time in the MyProximus app.
Still have questions?
Let's take the case of a Proximus customer travelling to Canada, his Daily Roaming Pass is active. He decides to call an Italian friend. In this case, the rate for a Canada - Italy call applies. All rates are available when you enter your destination country at the top of this page.
No problem, we take into account the usage in each zone. As soon as the total amount of €59.5 in Zone A or €119.5 in Zone B is reached, you no longer have to pay the Daily Roaming Pass and benefit from free mobile sessions within the limits of your Belgian subscription until the end of the calendar month.
Let's imagine a customer who uses his smartphone for 5 days in Zone B and then continues his journey in a Zone A country. He has already been charged 5x€11.95 = €59.75 in Zone B. He will no longer have to pay for the next Daily Roaming Pass in Zone A and will therefore no longer be charged for the use of his smartphone (within the limits of his Belgian subscription) in Zone A until the end of the calendar month.
What happens if I move from one zone to the other within the 24-hour period of the activation of my Daily Roaming Pass?
If you go from Zone A to Zone B, the amount already paid for in Zone A is taken into account. When using the mobile subscription in Zone B, an additional amount of €6 is charged, and the Daily Roaming Pass remains valid until the end of the 24-hour period.
If you move from Zone B to Zone A, the Daily Roaming Pass remains active until the end of the 24-hour period at no extra cost.
What happens if the mobile data usage limit of €60 has been reached and the mobile data usage block is active?
We continue to protect our customers from unpleasant surprises when travelling abroad and therefore continue to block mobile data usage when this amount reaches €60. To further protect you, the Daily Roaming Pass is included in this €60 mobile data usage limit.
If you have reached your mobile data usage limit, you cannot use any more mobile data.
Then two cases apply:
- If the maximum monthly Daily Roaming Pass amount of the visited zone has been reached before the €60 mobile data usage limit is activated, you will still be able to use your smartphone to make/receive calls and send/receive SMSes/MMSes, under the same conditions as in Belgium for calls to Belgium or the visited country.
- If the maximum amount of the monthly Daily Roaming Pass of the visited zone has not yet been reached, you can still use your smartphone to make/receive calls and send/receive SMSes/MMSes. Nevertheless, the standard roaming rates will apply. These are available when you enter your destination country at the top of this page.