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Premium Club is the online loyalty program for Proximus customers. Once you have registered, you will automatically start to save points with each Proximus invoice or payment statement. We keep you informed about our events, gifts,... on a regular basis, and we also tell you how you can collect extra bonus points. Points can be consulted at any time via your MyProximus account.
All Proximus customers can join the Premium Club without any fees. In order to become member, a valid e-mail address and MyProximus account are mandatory.
MyProximus will be temporarily unavailable from 19/08, 10 p.m. up to 20/08, 8:45 a.m.
Our teams focus on its improvement, to make it even more user friendly.
Please note that during this period you might face some difficulties while ordering online.
Thanks for your patience and understanding.
Via MyProximus you can manage your Premium Club at any time. Check your current points balance and see how many points will expire and when.
Enough points? Take a look in our catalogue and choose:
You can access MyProximus at home on your computer or anywhere else on your smartphone!
Online using your MyProximus account
You don’t have a MyProximus account yet? Create your MyProximus account in order to have access to Premium Club and many extra services.
On your smartphone
Via 'My Premium Club' within the MyProximus app, you can consult your points balance and exchange your points. You need your MyProximus account for this.
It's very easy and you don’t have to take any action!
Become a member and automatically receive 3 basis points for every euro on your Proximus bill or payment statement. These points are awarded based on the total amount of your bill or payment statement, VAT excl., and we add them to your Premium Club balance every month.
Save extra points !
Receive bonus points for the purchase of a mobile phone, smartphone, fixed phone or tablet in a Proximus shop or via www.proximus.be . You receive 3 points for every euro on the purchase price (excl. VAT). To have these points added the next month, send a copy of the invoice or payment statement to email@example.com, or by mail to Proximus Loyalty, Bolwerklaan 21 box 22, 1210 Brussels mentioning your loyalty number.
Keep an eye on your mailbox, we’re planning some extra actions…
Questions about Premium Club? You can find all answers here!