Flex

Your tailor-made pack

Do you want even more stable and ultrafast internet thanks to fiber?

We’re preparing your personalized experience

It’s almost ready...

Choose your combination

And define your internet, mobile and TV experience or add extra's

Internet + Mobile + TV

As from instead of €78.99 49.99 /month
during 3 months

Internet + TV

As from instead of €63.99 49.99 /month
during 3 months

Internet + Mobile

As from instead of €63.99 49.99 /month
during 3 months

Why choose Flex?

Powerful internet everywhere in your house

More stable and faster internet with Wi-Fi 6. 

Even faster internet with fiber

Regardless of the number of connected people or devices. 

Multi-mobile advantage

Extra mobile subscriptions as from €10/month

Your favourite Pickx TV content

Anytime, on all your screens. 

Looking for something else?

Need some help to select your pack?

Take the test

Do you have a second residence?

Surf and watch TV more advantageously

Questions about Flex?

No, it's completely free of charge! The installation and activation are included; this is a saving of €59!

During the product configuration, you can choose the installation date yourself. The installation date depends on your selected products, the products you already have and the availability of our technicians. Expect and average waiting time of about 14 calendar days.
More info on the installation of Internet and TVNew window

For the casual smartphone user we recommend the subscription Mobile Flex with 5 GB. You will have more than enough data to surf on the web and on social media.
Do you surf every day and stream a lot of music (Spotify) and video’s over 4G/5G? Choose one of our 2 “Unlimited” subscriptions, perfect to cover all your needs!

TV Replay allows you to go back up to 36 hours in your TV guide to watch already broadcasted TV programmes with the icon
Two offers are available:

  • TV Replay (free of charge): watch or review programmes already broadcast.
  • TV Replay+ (paying): watch or watch again programmes already broadcast and be able to fast-forward through the programme you are watching.

More infoNew window

Web Promo:
  • from 01/08 until 01/11/2022, for all new Internet subscribers who choose Flex with INT + TV (+ MOB).
  • Monthly discount, up to €50/month for the first 3 months, depending on the composition of the pack by the customer. Thereafter, you pay the normal price.
  • Not valid on pack INT + MOB.
  • Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option.

Netflix: Service offered by Netflix International B.V.. Proximus offers a technically simplified access to Netflix via the decoder. Follow the instructions on www.proximus.be/iwantnetflix to activate your Netflix streaming subscription or to link your existing account. The general conditions of Netflix apply: www.netflix.com/termofuse.

Promo Be tv: offer valid from 01/02/2022 to 31/01/2023 included, by purchasing the TV option Be Tv at €24.99 per month. Only for TV customers of Proximus. Action combinable with other promotions. Discount applicable only once per client and applied as €10/month during 3 months on the Proximus payment statement.

Pickx All Stars/Pickx All Stars & Sports: offer valid from 01/02/2022 to 14/08/2023 included, by purchasing the TV option Pickx All Stars at €29.99 per month or by purchasing the TV option Pickx All Stars & Sports at €39.99 per month. Only for TV customers of Proximus. Action not combinable with other promotions, except the Flex advantage of €0.99 offered on TV options. Discount applicable only once per client and applied as €5/month during 3 months on the Proximus payment statement.

The Terms and Conditions and Pricelist & tariffs apply.

Mobile telephony

Normal and personal use of the Service by the Customer and unlimited use
The service is conditioned to a non-abusive use, with due diligence ". In addition to any reasonable use policies limiting mobile data use, Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of more than 10,000 SMS/month or 500 SMS/day or sending SMS to more than 250 different recipients per month.

Network access 5G included Optimale Max 5G speed Estimate Max 5G speed
Mobile Flex S 100 Mbps 100 Mbps
Mobilus Flex M 250 Mbps 250 Mbps
Mobilus Flex Maxi 1 Gbps 420 Mbps
Unlimited Premium 1 Gbps 420 Mbps

The customer can include up to 6 mobile phones in the pack with the same advantages.

5G: the 5G network is only accessible in covered areas and is subject to compatible device and subscription. The “estimated maximum speed” is the maximum speed that users can expect to achieve at different locations in the coverage area under realistic conditions. This maximum value results from measurements on the whole national territory and might vary depending on the device performance and your location during the use of the service. 5G being under deployment, the speed estimation is based on limited data.
The “optimale maximum speed” is the speed that can be achieved under optimal usage conditions. Speed may vary depending on the price plan, device performance and your location while using the service. More info on www.proximus.be/5G and on www.proximus.be/internetpolicy.

Internet (data):  if the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus or by contacting customer service.

Free mobile calls and texts:

  • In Belgium and while traveling within the EU*, for calls and text messages across all mobile and landline networks except special numbers (voting, 0900, etc.). Calls are billed per second from the 61st second onwards. Good to know: international calls (= calling from Belgium to the EU) are not included.

* EU = Countries of the European Union + Iceland, Liechtenstein and Norway.

TV & entertainment

TV: For more information about the availability of TV, the HD range, the possibility to connect several TV sets and the channel offering by region: www.proximus.be/tv

Pickx app for TV customers with a MyProximus account, for use in Belgium via Proximus Internet (fixed and mobile). TV guide accessible to all Internet users.  
TV customers also have access to TV content with the exception of Partner offers via the Proximus Pickx app and proximuspickx.be with a MyProximus account. The TV content in the video is for illustrative and educational purposes only.
If the customer has a mobile subscription, an additional mobile data volume of 5 GB is provided for the Proximus Pickx app. If the customer has reached the limit of his mobile data bundle, the reduced surfing speed will also apply to the mobile data of the Pickx app.

My e-Press: My e-Press is only available for private customers. Professional customers subject to VAT who choose a Flex pack will not have access to My e-Press.

TV option: choice from a list selected by Proximus. Changes to the offer will be notified 2 months in advance.

Netflix: Service offered by Netflix International B.V.. Proximus offers a technically simplified access to Netflix via the TV Box. Follow the instructions on www.proximus.be/iwantnetflix to activate your Netflix streaming subscription or to link your existing account. The general conditions of Netflix apply: www.netflix.com/termsofuse. If you choose Netflix as a TV bundle, the price of the pack with TV bundle increases by €2.5 per month. The price of the Netflix subscription is mentioned on the Proximus bill. The Standard TV bundle includes a subscription for 2 screens. On request: 4 screens (€4.5 more/month). Proximus reserves the right to prolong the offer.

Disney+: Proximus includes in its Pickx All Stars and Pickx All Stars & Sports TV options access of maximum 12 months to Disney+. The access is valid for existing as well as new Pickx All Stars or Pickx All Stars & Sports subscriptions between 15/09/2020 and 14/09/2021. The access ends 12 months after activating Disney+ account or when cancelling the Pickx All Stars or Pickx All Stars & Sports TV option.
Offer needs to be redeemed at www.disneyplus.be.
Only one subscription per customer. Access to Disney+ subject to activation of an account with Disney+ by the customer. Offer cannot be used on existing Disney+ account. The Disney+ Subscriber Agreement applies. At the end of the 12 months, the Disney+ service will be billed by Disney to the customer at the then applicable market price (currently €6.99/month).
To enjoy Disney+ content via your Proximus TV Box (in recommended apps section of the navigation TV menu), you must have the Proximus Android TV Box. More info, here!

TV Replay: TV Replay is free for all existing TV customers who opt for a Flex pack. The availability of programs and TV Replay depends on the television channels and the permissions they have or don't have to operate the program in question. Also available on computer, tablet and smartphone via the Pickx app. The list of channels available in TV Replay on TV and the Pickx app, along with the special terms and conditions, can be read on www.proximus.be/tvreplay

Pickx Sports / Pickx All Stars & Sports: In addition to this subscription, an extra subscription with Eleven Sports is mandatory to broadcast the Eleven Pro League channels in a Horeca establishment. More info

Fixed Internet

Unlimited data volume: personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More information: www.proximus.be/internetpolicy.

Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be reached by all customers. The download speed at home depends mainly on the distance between the connection point and the exchange, the availability of the technology, the computer installation and the internal cabling and, in exceptional cases, on general use. These factors must be optimal to enable you to surf at the maximum speed. If you use Wi-Fi, your surfing speed can also be lower. To find out the surfing speed available at your home: proximus.be/internetspeed.

Wi-Fi Booster: the customer is entitled to maximum 1 Wi-Fi booster with a Flex pack with superior internet​. Use in Belgium and always on request or at the initiative of the technician.

Landline telephony 

Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.

Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 1,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 1,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.

"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls;

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Installation included: installation by a technician included (worth €59) for all Flex customers. 
 

Which Proximus package should I choose? (Pack comparison)

It's not always easy to decide between the different offers available. This summary will help you to make up your mind and choosing the right pack according to your use.

  • Flex: a multitude of possibilities thanks to the choice of options (sports, series, new series, Disney...)
  • Flex Netflix: the platform's fan pack

Flex

Flex is the "mobile + TV + internet" or "internet + TV" pack that can be customized so that each member of the family can find what they want. It can include a mobile subscription (5GB, unlimited or unlimited with 5G) and offers the possibility to add one or more additional customizable mobile subscriptions at an attractive price. Also, you can enjoy a TV subscription with different options for fans of sports or series. Of course, this pack also comes with an ultra-fast internet subscription and the possibility to choose, as an option, a fixed line.

Flex | Netflix

The Netflix Flex Pack includes all the benefits of the Flex Pack with the Pickx experience included and a Nextflix subscription that allows you to enjoy the online streaming platform on 2 screens simultaneously (TV, smartphone or computer)! It's the perfect subscription for all series lovers!

Fiber

With Proximus, and depending on your location, you can choose a Flex fibre subscription for an incredibly fast unlimited internet connection! This subscription also includes access to the Pickx application for all your screens, a subscription to Soir + or Het Laatste Niews Digitaal and advantageous prices for the mobile subscriptions of your whole family.

Flex Flex|Netflix Flex Fiber
Internet Unlimited volume
100 Mbps download
20 Mbps upload
10 GB of storage space in Proximus Cloud
Unlimited volume
100 Mbps download
20 Mbps upload
10 GB of storage space in the cloud
Unlimited volume, ultra-fast and stable
350 Mbps download
30 Mbps upload
10 GB of storage space in the cloud
Teleworking option with up to 1 Gbps (download)/50 Mbps (upload)
Mobile 5GB or Unlimited or Unlimited
5G Unlimited call + SMS
5GB or Unlimited or Unlimited
5G Unlimited call + SMS
5GB or Unlimited or Unlimited
5G Unlimited call + SMS
TV 80+ channels
TV replay (36H)
App Pickx
Choice of TV options
Le Soir + or Het laatste Nieuws Digitaal offered
80+ channels
TV replay (36H) or TV Replay +
App Pickx
Netflix + TV options of your choice
Le Soir + or Het laatste Nieuws Digitaal offered
80+ channels
TV replay (36H) or TV replay+.
App Pickx
Choice of TV options
Le Soir + or Het laatste Nieuws
Digitaal offered
Fixed line Optional (unlimited calls in Belgium) Optional (unlimited calls in Belgium) Optional (unlimited calls in Belgium)
Price From € 59.99 From € 72,49 Starting at € 64.99

What does the Flex pack include?

The Flex pack will assuredly please you ! It gives you the possibility to choose between an "Internet + mobile + TV" or "Internet + TV" solution and includes the following services:

  • if mobile subscription: 5GB, unlimited or unlimited + 5G
  • ability to add additional mobile subscriptions for your family
  • More than 80 TV channels
  • additional options for Netflix, sports, series or other
  • the TV Replay option and the Proximus Pickx app
  • Unlimited Internet and 10 GB of storage space in your Proximus Cloud

A tailored mobile experience

With our mobile offer you send SMS messages and make unlimited calls. Thanks to our different offers, choose the option that suits you best regarding your data: in Belgium and the EU, have 5GB per month or opt for unlimited or unlimited + 5G. In the case of 5GB per month, you can still surf at reduced speed (128 kbps) if you exceed your package.

Add mobile subscriptions for your family members

From 9€/month, you can add one or more mobile subscriptions to your pack with the same possible options as for the first subscription.

More than 80 TV channels and attractive options

TV with the Proximus Flex package means access to more than 80 channels and our Proximus Pickx application for all your devices. This application allows you to watch TV wherever you are and whenever you want. Browse your TV guide, have access to a catalog of films and programs classified by category. Schedule recordings and access the Replay option to watch programs that have already aired. Your Flex subscription also includes 5GB of extra data especially for using your Proximus Pickx app.

And as little extra: get unlimited access to Le Soir online or Het Laatste Nieuws.

What about TV options?

Nothing makes you happier than spending your Sunday watching TV shows? Are you a sports fan that don't want to miss any competition? Does Disney movies still makes you dream? There are options for you and many more!

  • Pickx Mix: 27 extra channels, series, cartoons, documentaries...
  • Pickx Sport: 20 sports channels to access the best national and international competitions
  • Pickx All Stars: Netflix, but also Pickx mix, Pickx+ and Disney+.
  • Pickx+: a TV channel broadcasting award-winning films, sports events, series, talk shows, magazines and concerts
  • Pickx All Stars & Sports: all-inclusive access to the biggest sport events and entertainment hits (movies, series, cartoons...)
  • Be tv: 6 channels with very recent movies, movie classics and new series

Unlimited Internet and 10 GB of storage space

Surf unlimited at home with up to 100 Mbps download and 20 Mbps upload. Enjoy a fast connection that is always stable and 10GB of storage space in your Proximus Cloud.

With the Superior Experience option, boost your Wi-Fi to expand your network, have 24/7 landline access and download the Family Life Premium app that lets you organize your daily tasks with family members. We recommend this option for teleworking.

What is included in the Netflix Flex Pack?

The Flex Netflix pack is the pack for series lovers!

With the Netflix pack, you get the Flex offers + access to the Netflix platform, i.e.:

  • Internet + mobile + TV" or "Internet + TV" subscription
  • access to the Netflix platform in HD simultaneously on two screens
  • TV Replay with the possibility of TV Replay+ as an option
  • unlimited surfing at home and 10 GB of storage space in your Proximus Cloud

Internet + mobile + TV" or "Internet + TV" subscription

No need for a mobile subscription? Or on the contrary, is it one of your points of attention? Our offer will adapt to your needs. With the Flex Packs, you choose the plan that suits you best. Once you've chosen a combination, you'll still have more detailed options.

A flexible mobile experience

The solution including the mobile subscription gives you unlimited calls and SMS. You also get 5GB per month in Belgium and the EU or you can opt for unlimited surfing or unlimited surfing + 5G. A Full unlimited plan in Belgium and 50 GB in Europe is also available via our sales and customer service.

You also have the possibility to add several mobile subscriptions for your family members starting at 9€/month.

A new way to watch TV with the Pickx app

With your Netflix Flex pack, you get, as with the basic Flex pack, more than 80 TV channels, access to the Pickx app on all your devices to watch TV or schedule your recordings. You also get an extra 5GB for the Pickx app and unlimited access to the online newspapers Le Soir and Het Laatste Nieuws.

Take advantage of various other additional options, such as Pickx Mix, Pickx sports or Pickx All Stars.

Unlimited Internet at home

Surf unlimited at home with up to 100 Mbps download and 20 Mbps upload and get 10 GB of storage space in your personal Proximus Cloud. Optional: the possibility of extending your Wi-Fi network or connecting your TV wirelessly thanks to the Wi-Fi Booster, or of having an unlimited fixed line in Belgium or benefiting from the Family life Premium app.

Access to the Netflix platform in HD simultaneously on two screens

Can't get enough of your favorite series? Then the Netflix Flex Pack is for you! Access the platform from your TV, smartphone or computer. Also get personalized content based on your profile and the ability to watch Netflix simultaneously on two screens!

TV Replay with the possibility of TV Replay+ as an option

Missed the latest episode of your favorite show? Thanks to the TV Replay option that is automatically included in your Netflix Flex package, you can re-watch a program that has already aired. You can go back up to 36 hours.

The TV Replay+ option allows you, for a few extra euros, to fast forward through the programs you are watching on a delayed basis thanks to the TV Replay option.

What does the Flex Fiber package include?

The Fiber package is the Internet of the future at home. Proximus has decided to offer you even better services thanks to fiber. We have started to install this technology in some municipalities. This technology allows an ultra-fast connection and an even sharper image.

What does this solution offer?

  • Fast and unlimited Internet
  • up to 1 Gbps download and 100 Mbps upload
  • an "Internet + mobile + TV" or "Internet + TV" package
  • all the advantages of the Flex packs (mobile 5GB, unlimited or unlimited 5g - more than 80 TV channels and possible additional options, TV Replay or TV Replay+)

Up to 1 Gbps download and 100 Mbps upload

Enjoy an unlimited, ultra-fast and stable connection at home and 10GB of storage space in your Proximus Cloud.

With Fiber Essentials, you get Internet speeds of up to 350 Mbps download and 30 Mbps upload. Take advantage of the smart Wi-Fi that allows you to have a stable and fast connection.

With Fiber Gigabit, your connection speed goes up to 1 Gbps download and 50 Mbps upload. The Wi-Fi Booster allows you to extend your Wi-Fi network. With this subscription, you also get a fixed line and the Family Life Premium app that allows you to manage your family life daily, thanks to shared calendars.

An "Internet + mobile + TV" or "Internet + TV" package

No need for a mobile phone subscription? No problem, we have an option with or without mobile subscription. The principle of the Flex pack is to adapt to your needs. Discover the different possibilities offered by the different options:

5GB for mobile, unlimited connection or unlimited + 5G

The Flex mobile plan gives you 5GB of data in Belgium and the EU, then unlimited low-speed surfing if you go over your budget. There is also an unlimited or unlimited + 5G subscription. In all cases, you get unlimited calls and SMS. And from €9/month, add an additional mobile subscription to your package.

You should know that there is also a Full unlimited plan in Belgium and 50 GB in Europe. Visit our points of sale to learn more about this product!

Over 80 TV channels and an innovative TV experience

Thanks to the Proximus Pickx app available for all your devices, watch TV anywhere and anytime. Take advantage of the Replay or Replay+ function, record programs, access our movie catalog and enjoy personalized recommendations based on what you like.

Also note that we give you access to an extra 5GB especially for the use of your Pickx application. Enjoy 80 TV channels and unlimited access to the online newspaper Le Soir or Het Laatste Neuws.

TV options for series or sports fans and much more

Want more with your Flex pack? We have thought of everything! That's why we offer you several options according to your wishes:

  • Pickx Mix: series, cartoons, films and documentaries
  • Pickx Sports: follow the best sports competitions
  • Pickx All Stars: Netflix, Disney+ and more channels
  • Pickx+: award-winning films, sports events, series, talk shows and concerts
  • Pickx All Stars & Sports: unlimited access to the biggest sports and entertainment hits
  • Be tv: 6 additional channels with very recent films, movie classics and new series