"I know at any moment who I can call for any kind of question. I appreciate their responsiveness and honesty."
Christian Moedts, Network Engineer at Comet GroupRead the interview
Christian Moedts, Network Engineer within Comet Group, really appreciates the relationship of trust he has established with Proximus. For him:
But why is customer service so important? And how does our unique approach fit with the professional market? We asked Katia Battheu, Director of Enterprise Operations at Proximus, and Pascal Vanswegenoven, Head of Business Support Centers at Proximus.Read more
Because being constantly accessible is crucial. Their contact person at Proximus is of great value to them. Robin answers their questions, makes sure the company can keep on working and thinks along with them.
Optical fiber in Belgium is a reality for businesses. It’s now possible to work, connect and share more quickly, and with total security. Stable and adaptable, it offers the bandwidth and speed that your business needs. So you can serve your customers even better tomorrow.Read more
Customer service is your business’s signature and it gets more important by the year. But how do other businesses approach their service? And what challenges do they face in the near future?