An excellent service is crucial. As a Privilège member, you're therefore assigned a single contact person who personally helps you with all your questions or problems.
One e-mail or call, and everything is sorted out for you. Your file is in good hands.
No empty promises. Your contact person answers your questions immediately: 24 hours a day, 7 days a week.
If need be, our technical team will spring into action immediately: you are assisted on-site within 4 hours. Wherever you are in Belgium.
Each question or problem is carefully followed up. We provide a high-quality solution and regularly ask for your feedback.
Twice a year, we proactively check your installation, subscriptions, and rate plans. This way, your services are always perfectly adapted to your individual needs.
Every year, Proximus organizes a variety of sporting and cultural events. As a Privilège member, you are invited to events that might interest you.
You will then be received as a Privilège guest. It's our way of thanking you for placing your trust in Proximus.
Call 02 203 01 49 or fill in the contact form.
Our Privilège account managers will be happy to come and discuss it with you.