You're building

Information for the developer

By providing Proximus infrastructure in the public domain, we ensure that future customers can use our services or those of another provider that uses our network.

As from 1 May 2018, Proximus, like other utility companies, will charge for works in the public domain, in lots where new streets are being built. In practice, this means:

  • €500 (VAT incl.) study cost per project
  • €95 (VAT incl.)/living unit (house, apartment or business unit)

Note! The trenches are not provided by Proximus as part of the infrastructure works and must therefore be provided by you.

There are two exceptions to this change:
  • If you placed a request before 1 May 2018, your project remains free of charge, even if we carry out works after that date.
  • If you concluded a partner agreement with Proximus, or would like to, this new measure does not apply to you. Want more information about a partnership with Proximus? Contact us! We will get back to you within a week.

For each new request you submit from 1 May 2018, you will receive an offer in advance, which gives you a clear idea of the costs of your project. After the works, you will receive a bill.

You’re building? Information for the developer

Information for electricians


As an electrician, you can connect an individual home to the Proximus network by installing a Smarttube (a cable certified by Proximus). This cable can be obtained at a wholesaler.
Mount the Proximus connection point in the garage/storage room (the energy corner where all the utility connections come in). This is also available at a wholesaler.

After installing the Smarttube, call 0800 99 628 so that we can come and splice this cable onto our distribution cable (public domain).

We have drawn up guidelines on the cabling up to the home (horizontal). These guidelines (French) apply to both technologies (copper and optical fiber).

Information for architect/construction company

Documents for architects

Copper zone

As an architect/construction company, you need precise information about the connection of single-family homes and apartments to the Proximus network.
You will find extensive technical information in the documents below:

Optical-fiber zone

If the house/apartment is located in an optical-fiber zone, you will need the following documents:

To find out whether the building is in an optical-fiber zone, please send an e-mail to one of the following services (depending on the location of your building):

Other useful documents:

  • We have drawn up guidelines on the cabling up to the home (horizontal). These guidelines (French) apply to both technologies
  • Request form (French)


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