Everything for your smartphone

Always close to your customers, even when your mobile lets you down

Mobile phone broken, lost or stolen?

Your free replacement smartphone is waiting for you!

Everything for your smartphone: replacement smartphone, Smartphone vouchers, Clear-Coat, Smartphone Start

And you can keep it for a whole month!

Pick up your free replacement phone from the Bizz Expert in the Proximus Shop near you. You're connected again in no time and you can have your current phone repaired. Or choose a new one.

The fastest way to be available again for your customers!

One more tip: be sure to block your SIM card if your phone has been stolen.

Need a remplacement smartphone?

Get off to a flying start

And keep your smartphone in top condition

Smartphone Start

We'll swap or install your SIM card. And if you 'd like us to, we'll also show you how to use your smartphone. All for free.

We can also fully configure your new smartphone, give personalised training,... Starting from just €10.

Free of charge

Free of charge

To your Proximus Shop

Norton Security

Don't give viruses and hackers a chance. They can completely mess up your mobile device too.
What's more, you'll be able to track your smartphone easily in case it gets stolen.

Only 2 /month

Only 2 /month

More info


Protect your smartphone comprehensively against scratches and dents, thanks to a protective layer. With Clear-Coat, there's no need for a cover or pouch!
Available in different versions: mat, classic, coloured,... Replacement of the film costs €10.

As of 29.99

As of 29.99

To your Proximus Shop

Want to have real peace of mind?

Protect your smartphone

Check out the Smartphone Omnium coverage: an equal model smartphone will be sent to you1 by the next day at the latest. Wherever you are in the European Union.

This way, you always stay close to your customers. Guaranteed.

  1. Delivery Monday to Saturday, from 8 a.m. to 10 p.m.

More about Smartphone Omnium

Everything for your smartphone: replacement smartphone, Smartphone vouchers, Clear-Coat, Smartphone Start


Our Bizz Experts are at your disposal. Choose your contact mode.

  • Contact a Bizz Expert on 0800 55 500Mo - sat : 08:00 - 22:00

  • Chat with a Bizz Expert on this website

    Chat with a Bizz Expert on this websitenot available at this moment


Questions about our offers?

An advisor is at your service