Bizz Internet Guarantee

Your business always connected

How does it work?

Sometimes your Internet connection might go down briefly. Don't panic: Bizz Internet Guarantee is a solution that will automatically switch you to a 4G connection. You are always connected and in all circumstances! When your internet connection is restored, it will switch back to your standard internet connection.

Bizz Internet Guarantee

  • Back-up connection on your Internet line
  • Automatic switch to our mobile network
  • No interruption of your online services

Available with a new Business Flex: already a pack from
 Instead of €77 €52 /month for 6 months 

instead of €5 €0 /month
+
free activation

Example

Despite a technical failure your customers can simply continue paying via Bancontact, as Bizz Internet Guarantee switches automatically over to the mobile network.

Mobile Back-up keeps your SME (9+ employees) connected

  • Automatic 5G Back-up: switch to 5G instantly if fixed Internet fails, with unlimited mobile data
  • Integrated modem: built-in solution, no extra equipment required
  • Uninterrupted Internet: stable connection with no IP address changes
  • Tailored solutions: customizable with Proximus Business Partners
  • No need for a second Internet line at another operator 

For SMEs: both Internet Guarantee and Mobile Back-up are available in the tailored Enterprise Pack Together. Depending on your Internet subscription, Business Partners will recommend the best solution for your business needs. 

From 05/05 until 30/06/2025: extra promo on Bizz Internet Guarantee: discount of €5/month for 6 months and free activation cost (€50) for every new internet subscriber who chooses Business Flex.

Bizz Internet Guarantee in Business Flex

  • The Terms and Conditions and Pricelist & tariffs apply.
  • Prices do not include VAT. Offer intended for business customers, without fixed term contract.
  • To benefit from this extra guarantee, you, as a business customer, need Bizz Internet in a Bizz All-in or Bizz Office or Business Flex .
  • The functioning of the product is dependent on the 4G coverage and the positioning of the modem in the building. You can easily carry out the installation yourself. If you want an installation via a technician, this must be requested when ordering and will be charged €70.
  • Not compatible with a fixed IP.

Mobile Back-up in Enterprise Pack Together 

  • The Terms and Conditions and Pricelist & tariffs apply.
  • Prices do not include VAT. This offer is intended for business customers and requires a 24-month fixed-term contract.
  • To benefit from this extra guarantee, you, as a business customer, need Pro+ or FullFiber Extended in stand-alone or as part of an Enterprise Pack Together. 
  • Installation via a technician applies except for new internet customers taking an Enterprise Pack Together.
  • Compatible with a fixed IP address for Pro+ / FullFiber Extended. 

How to have a guaranteed uninterrupted internet connection with Proximus

You want the guarantee of an uninterrupted internet connection that does not cut out? All you do is choose the Proximus "Bizz Internet Guarantee" option and you will have an uninterrupted internet connection. If fact, if the internet connection breaks down, "Bizz Internet Guarantee" will automatically switch over to a 4G connection until your internet connection is restored.