Internet Fiber

Internet Maxi Fiber

The Terms and Conditions and Pricelist & tariffs apply.

Internet Maxi Fiber in a pack

The Terms and Conditions and Pricelist & tariffs apply.

All prices are VAT excluded

Your exclusive customer service

This service is only available to Business Flex customers via the MyProximus app. Companies with more than 10 employees cannot use our exclusive customer service but can call on an account manager.

Guaranteed repair of internet, telephone line and TV on the day if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If the recovery cannot be arranged within the specified period, we will temporarily restore them via the 3G/4G network. Guaranteed recovery of the telephone line: only valid for the Phone Line, ISDN-2 Standard or TWIN line. Call diversion: excluding marketing or special numbers. Billing according to the customer's tariff plan.

Mobile telephony

Unlimited use: only for normal and personal use in accordance with Proximus' General Terms and Conditions.

• Business Mobile Flex S : Each month you get 10 GB at maximum speed on 4G and 5G, up until 200Mbps to surf in Belgium and in the European Union. If you use more you’ll be surfing at reduced speed (maximum 512 kbps) without extra cost.
• Business Mobile Flex M : Each month you get 75 GB at maximum speed on 4G and 5G, up until 500Mbps to surf in Belgium and in the European Union. If you use more you’ll be surfing at reduced speed (maximum 512 kbps) without extra cost.
• Business Mobile Flex Maxi : Data consumption in Belgium is limited to 300 GB with the maximum speed up until 1Gbps via our 4G and 5G networks. The 5G network is only accessible in specific zones in Belgium with a 5G-compatible device: more info on www.proximus.be/5G.  In the rest of the EU you have 62 GB/month at your disposal: after that you can continue surfing unlimitedly at € 0.0018/MB.
• Business Mobile Flex Premium :  Data consumption in Belgium is limited to 300 GB with the maximum speed up until 1Gbps via our 4G and 5G networks. The 5G network is only accessible in specific zones in Belgium with a 5G-compatible device: more info on www.proximus.be/5G.  In the rest of the EU you have 62 GB/month at your disposal: after that you can continue surfing unlimitedly at € 0.0018/MB. Receive monthly 1 GB of mobile data for use in the United States, Canada and Switzerland and 1000 call minutes and 1000 text messages from the EU to these countries and vice versa, or between these three countries. The bundle is also valid for calls received in these three countries as well as calls and SMS from Belgium to other EU countries and Switzerland, Canada & USA. Once the units in the bundle are used up, the calls, SMS messages and the use of mobile data are billed at the price of the current Business Mobile Flex subscriptions.
• The customer can include up to 10 mobile phones in the pack with the same advantages.

Internet (data): If the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus.

Bizz Internet Guarantee: To benefit from this extra guarantee, you need a Business Flex as a professional customer. The operation of the product depends on the 4G coverage and the placement of the modem in the building. If you want an installation by a technician, this must be requested at the time of ordering and will be invoiced (€70) For new Internet customers, this installation is included in the free installation by a technician. Not compatible with a fixed IP and with Fiber

Protection measure: In order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service. 

Validity:

• Your tariff plan is valid in Belgium and while traveling within the EU*, except for special numbers (voting, 0900, etc.). Calls are billed per second from the 61st second onwards.

* EU = Countries of the European Union + Iceland, Liechtenstein and Norway.

Fixed Internet 

Fixed Internet speed: the actual speed experienced depends on the computer system, but also in exceptional cases, on general use. Your surfing speed may also be slower, while using Wi-Fi. Go to proximus.be/internetspeed to discover the surfing speed in your business.

Fiber Essential: the maximum usable speed is up to 500 Mbps in download and 500 Mbps in upload for all devices in the network together.
The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.

Fiber Giga: the maximum usable speed is up to 2.5 Gbps in download and 1 Gbps in upload for all devices in the network together. These maximum speeds can only be achieved by using the following technologies:

• Category 6A RJ45 network cables.
• 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.
The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with a Business Flex Fiber Giga pack. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.
It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7.

Fiber Ultra: the maximum usable speed is up to 8.5 Gbps in download and 1.5 Gbps in upload for all devices in the network together. These maximum speeds can only be achieved by using the following technologies:

• Category 6A RJ45 network cables.
• 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 6 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.
The Fiber Ultra option is only available with a Business Flex Fiber Giga pack. The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with this pack configuration. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.
It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7.