Prices excl. VAT, Auvibel charge and €0.05 recycling charge. Offer valid from 01/04/2019 through 31/12/2019 for new subscriptions to a DataPhone option of €4.13, €8.26 of €16.53 depending on the device and Bizz Mobile (from €13) for 24 months. Offer is valid for both new and existing customers who already have a mobile-phone subscription. Offer valid while stocks last. Once the stock is used up, it will not be replenished. This offer cannot be combined with other Proximus promotions. The mobile phone must be paid by bank card. Customers who take a combined Proximus offer pay for all their Proximus subscriptions by direct debit. If the bank refuses the direct debit, Proximus is entitled to demand payment by bank transfer and, if necessary, to charge the customer "chargeback costs" based on the applicable rates. A maximum of 30 days may elapse between the subscription activation date and the delivery of the smartphone. For more information and the terms and conditions of the mobile-phone rate plans, go to www.proximus.be. iPhone is a registered trademark of Apple Computer Inc.
Unlimited fixed Internet data: personal use, cf General Terms and Conditions. As from 750GB, internet speed will be reduced until the first day of the following month, unless the customer activates an Extra Volume of 150 GB for free via MyProximus. More info on www.proximus.be/internetpolicy.
Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be attained by all customers. The download speed in your home will depend on the distance between the connection point and the exchange, the availability of VDSL, your IT installation, and the indoor cabling. To surf at maximum speed, these factors must be optimal. The use of Wi-Fi can also reduce your surfing speed. Go to www.proximus.be/bizzvitesseinternet to discover the surfing speed in your home.
Same day repair of your Internet connection, phone line and tv if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If recovery can not be resolved within the specified time period, we will temporarily restore them through the 3G / 4G network.
Bizz Mobile in Pack: the Pack advantages remain valid as long as the customer keeps his mobile subscription.
Bizz Mobile XL Unlimited : You have 25 GB in Belgium and 22 GB traveling in the EU* to surf at maximum speed. Once your 25 GB / 22 GB is used up, you have unlimited data to surf at reduced speed (512 Kbps) in Belgium / at maximum speed at the price of € 0,0059/MB excl. VAT traveling in the EU*. This This price changes to € 0,0045/MB excl. VAT as from 01/01/2019.
Calls and texts: in Belgium, to all mobile and fixed networks in Belgium, except for premium numbers (voting, 0900, etc.). On the move in the EU*, for calls and texts to all fixed and mobile networks of the EU*, except for premium numbers (voting, 0900, etc.). Per-second billing from the 61st second. Unlimited texts in Bizz Mobile XL: unlimited texts from EU countries (except for Belgium) to EU countries. Unlimited use valid only for personal use in accordance with the general terms and conditions. Mobile Internet: the mobile data included in the bundle is only valid within the EU*. In-bundle and out-of-bundle usage is billed per 1 KB.
Favorite app: all Bizz Mobile subscriptions in a Bizz All-In Pack include unlimited use in the EU* of an app chosen from a predefined list. The customer can only choose one app and can only change it once a month in MyProximus.
Protection measure: to avoid bill shocks, the service is blocked if the customer goes over his bundle limit by €49.59 excl. VAT. If he wishes, the customer can unblock the service by contacting our customer services. Limits may apply for certain apps. More information on www.proximus.be/support. The general terms and conditions remain applicable. Proximus has made a selection of the most popular apps around. Proximus reserves the right to modify the offer with two months' notice.
Once your subscription credit has been used up, calls and data will be billed according to the applicable rate plan: out-of-bundle rates for calls to mobiles in Belgium with Bizz Mobile S or M: €0.14/min. Out-of-bundle rates for mobile Internet: €0.05/MB. Unused MB or minutes are not carried over. Roaming use in the EU* is valid for non-abusive use in accordance with the general terms and conditions. Preferential rates to foreign countries: Proximus Calls to All Countries is included in all Bizz Mobile L and XL subscriptions. More information.
The Bizz Data & International Calls option is not compatible with the following roaming options: Proximus International Calls, Vodafone Eurocall, Bizz Mobile Europe, and Bizz Mobile Europe+.
The TV offer and on-demand programs of Proximus TV may be shown only in the customer's private circle. For more information about the availability of Proximus TV, HD coverage, the possibility of connecting several TV sets or the channel and channel package offering per region, see www.proximus.be/tv. Blockbuster with Bizz Office and Bizz All-in: for Packs with a "free movie" entitlement, the customer can choose one film per month from an exclusive catalog. The customer can rent the free movie any time during the month. Once the customer rents the movie, he has 48 hours to watch it. Any unused free movie cannot be carried over to the next month.
TV Replay and TV Replay+: since 01/06/2015, TV Replay has been free of charge for customers who opt for or already have Bizz Office or Bizz All-in (or a Proximus Pack since 2012). The availability of TV programs via TV Replay depends on the television channels and whether or not they have received the authorizations to broadcast the programs in that way. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available on TV Replay on Proximus TV and the Proximus TV app, and the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers
*Usage for roaming within the European Union (+ Iceland, Liechtenstein and Norway), for a usage without abuse, in accordance with the terms and conditions.
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