Compose your pack your way

And add extras according to what your business really needs

Internet + Mobile
+ Landline + TV

+ Business guarantees

instead of €93 83 /month
(incl. 1 mobile subscription with 5 GB)

Internet + Mobile
+ Fixed Line

+ Business guarantees

instead of €91 81 /month
(incl. 1 mobile subscription with 15 GB)

Internet + Mobile

+ Business guarantees

instead of €88 78 /month
(incl. 1 mobile subscription with unlimited data)

As of 01/01/2023, the price of the Business Flex subscription will change: + €3/month. Learn more about our new tariff conditions

Why choose Business Flex?

Your exclusive customer service

And 4 other guarantees to keep your business in top shape. 

Powerful internet in each corner of your business

More stable and faster internet with Wi-Fi 6. 

Your business ideas

Supported by our fiber and 5G networks!

Multi-mobile advantage

Extra mobile subscriptions as from €10/month

Start your business like a pro!

Are you starting your own business? Enjoy our Starter promoNew window and discover “Start Like A ProNew window”, our new platform full of tips for Starters.

More than 10 employees?

Discover Enterprise Pack Together

Combine internet with landline, mobile... and more options!

More info
More info about Business Flex

1 question, 1 expert, 1 solution

With Prime, the service dedicated to the self-employed, you ask your question just once, to a single Business Expert, who deals with it from A to Z. Included in all our Business Flex packs

Discover now Prime

Powerful internet in every corner of your business

More stable and faster internet with Wi-Fi 6

Keep on working whatever happens

Technical helpdesk 24/7 via 0800 55 500 and same day repair of your internet,
landline and TV

You want to compose your own pack?

Compose your own pack

Questions that you may still have

Fiber is the technology of the future. The fiber cables transmit data over long distances at the speed of light and thus offer many advantages, including an ultra-fast and much more stable Internet connection than with traditional copper cables.

Proximus is therefore modernising its network by gradually replacing these copper cables by fiber cables. And unlike most other operators who stop at the street, Proximus is installing fiber right into your home, to ensure the best possible performance now and in the future. In the long term, our copper network will be completely replaced by this new technology.

Your fiber connection is completely free of charge for every activation of a Fiber pack, whether you are an existing Proximus customer or not. If you opt for another fiber product outside the pack, for example Internet Fiber, a fee of € 59 will be charged for a new installation.

You will continue to have your current connection, without change. However, you should know that the current Proximus copper network will eventually have to be replaced by fiber.

To be able to benefit from fiber as soon as it becomes available in your city, whether you are already a Proximus customer or not, your pack must be compatible with Proximus fiber. You need a fiber compatible product/pack to be on the fiber network.

It all depends on your current pack, your options... and the pack you choose. In addition, you will receive a promotion of €120 (€10 for 12 months) when you activate your fiber pack.

Discover the Flex Fiber packs

No, you can always change or cancel your application at any time and free of charge. You are also always free to choose another operator for fiber.

The network builder Fiberklaar will start by installing the fiber in the streets. This phase will take several months. Then, Fiberklaar will contact you to see where to connect your home to the fiber. After that, an appointment will be made to install the fiber arrival point at your home. Once this is done, a Proximus technician will contact you to install the equipment (modem,..) and activate your services. He will check that everything is working and will test the wifi in your different rooms. From that moment on, you will be able to benefit from ultra-fast and stable Internet thanks to the fiber.

Still have questions?

Our customer service answers all your questions:

  1. If you haven't already done so, check whether fiber is available for your home. Is it available? In that case, simply compose your Business Flex Fiber.
  2. Once you have configured your pack, you'll be invited to finalize your order and set up an appointment date with one of our technicians for the installation of your fiber connection point and the activation of your products. Depending on the composition of your current pack, you will be able to order directly via the web or be invited to fill in a webform so that one of our agents contact you as soon as possible to finalize your order.
  3. At the same time, make sure you don't forget to write your letter of termination, to your current operator.
  4. As soon as our technician has visited you to install your fiber connection point and activate your products, you can start to enjoy all the advantages linked to your Business Flex Fiber. From that moment on, you'll also have the opportunity to log in to MyProximus to view all your products and options.
  1. If you haven't already done so, check whether fiber is available for your home. Is it available? In that case, simply compose your Business Flex Fiber.
  2. Once you have configured your pack, you'll be invited to finalize your order and set up an appointment date with one of our technicians for the installation of your fiber connection point and the activation of your products. Depending on the composition of your current pack, you will be able to order directly via the web or be invited to fill in a webform so that one of our agents contact you as soon as possible to finalize your order.
  3. At the same time, and if it is applicable, make sure you don't forget to write your letter of termination, to your current operator.
  4. As soon as our technician has visited you to install your fiber connection point and activate your products, you can start to enjoy all the advantages linked to your Business Flex Fiber. From that moment on, you'll also have the opportunity to log in to MyProximus to view all your products and options.
  1. If you haven't already done so, check whether fiber is available for your home. Is it available? In that case, simply compose your Business Flex Fiber.
  2. Once you have configured your pack, you'll be invited to finalize your order and set up an appointment date with one of our technicians for the installation of your fiber connection point and the activation of your products. Depending on the composition of your current pack, you will be able to order directly via the web or be invited to fill in a webform so that one of our agents contact you as soon as possible to finalize your order.
  3. Once your order has been validated, your current products will be automatically converted.
  4. As soon as our technician has visited you to install your fiber connection point and activate your products, you can start to enjoy all the advantages linked to your Business Flex Fiber. From that moment on, you'll also have the opportunity to log in to MyProximus to view all your products and options.

If you benefit from a joint offer (mobile subscription + smartphone), you will keep your promotion (the conditions and number of products must remain the same). Some promotions are compatible with Flex Fiber, others are not. To find out whether you can keep your promotion, don't hesitate to call us at 0800 55 800 or alternatively drop in to see us in a Proximus Shop near you

Yes, connection to the network and the installation of fiber are free of charge, with any activation of a Fiber Pack. In industrial zones, connection is also included for up to a maximum installation fee of €1.550 excl. VAT per customer. An estimate will be drawn up for any amount over €1.550 and you will be free to accept it or not.

During the product configuration, you can choose the installation date yourself. The installation date depends on your selected products, the products you already have and the availability of our technicians. Expect and average waiting time of about 14 calendar days.

Let's meet and talk

Pickx All Stars/Pickx All Stars & Sports: offer valid from 01/02/2022 to 14/08/2023 included, by purchasing the TV option Pickx All Stars at €24.79 per month or by purchasing the TV option Pickx All Stars & Sports at €33.05 per month. Only for TV customers of Proximus. Action not combinable with other promotions, except the reduction of €0.82 offered on TV bonuses with pack. Discount applicable only once per client and applied as €4.13/month during 3 months on the Proximus payment statement.

Pickx Sports/Pickx All Stars & Sports: In addition to the Pickx Sports subscription, an extra subscription with Eleven Sports is mandatory to broadcast the Eleven Pro League channels in a Horeca establishment. More info.

All prices are VAT excluded

The Terms and Conditions and Pricelist & tariffs apply.

Prime

This service is only available to Business Flex customers via the MyProximus app. Companies with more than 10 employees cannot use Prime but can call on an account manager.

Guaranteed repair of internet, telephone line and TV on the day if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If the recovery cannot be arranged within the specified period, we will temporarily restore them via the 3G/4G network. Guaranteed recovery of the telephone line: only valid for the Phone Line, ISDN-2 Standard or TWIN line. Call diversion: excluding marketing or special numbers. Billing according to the customer's tariff plan.

Mobile telephony

Unlimited use: only for normal and personal use in accordance with Proximus' General Terms and Conditions.

Network access 2G 3G/3G+ 4G/4G+ 5G
Business Mobile S
Business Mobile M
Business Mobile Comfort
Business Mobile Maxi
Business Mobile Premium
  • Business Mobile S : Each month you get 5 GB at maximum speed on 4G and 5G, up until 100Mbps to surf in Belgium and in the European Union. If you use more you’ll be surfing at reduced speed (maximum 128 kbps) without extra cost. 
  • Business Mobile M : Each month you get 15 GB at maximum speed on 4G and 5G, up until 250Mbps to surf in Belgium and in the European Union. If you use more you’ll be surfing at reduced speed (maximum 128 kbps) without extra cost.
  • Business Mobile Comfort : Each month you get 25 GB at maximum speed on 4G and 5G, up until 1Gbps to surf in Belgium and in the European Union. If you use more you’ll be surfing at reduced speed (maximum 512 kbps) without extra cost.
  • Business Mobile Maxi : You have 60 GB in Belgium and within the EU* for surfing at maximum 4G and 5G speed up until 1Gbps. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 Kbps). The 5G network is only accessible in specific areas in Belgium with a 5G compatible device: more info on www.proximus.be/5G
  • Business Mobile Premium :  Data consumption in Belgium is limited to 300 GB with the maximum speed up until 1Gbps via our 4G and 5G networks. The 5G network is only accessible in specific zones in Belgium with a 5G-compatible device: more info on www.proximus.be/5G.  In the rest of the EU you have 62 GB/month at your disposal: after that you can continue surfing unlimitedly at € 0.0018/MB. Receive monthly 1 GB of mobile data for use in the United States, Canada and Switzerland and 1000 call minutes and 1000 text messages from the EU to these countries and vice versa, or between these three countries. The bundle is also valid for calls received in these three countries as well as calls and SMS from Belgium to other EU countries and Switzerland, Canada & USA. Once the units in the bundle are used up, the calls, SMS messages and the use of mobile data are billed at the price of the current Bizz Mobile subscriptions.
  • The customer can include up to 10 mobile phones in the pack with the same advantages.

Internet (data): If the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus.

Bizz Internet Guarantee: To benefit from this extra guarantee, you need a Business Flex as a professional customer. The operation of the product depends on the 4G coverage and the placement of the modem in the building. If you want an installation by a technician, this must be requested at the time of ordering and will be invoiced (€70) For new Internet customers, this installation is included in the free installation by a technician. Not compatible with a fixed IP and with Fiber

Protection measure: In order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service. 

Validity:

  • Your tariff plan is valid in Belgium and while traveling within the EU*, except for special numbers (voting, 0900, etc.). Calls are billed per second from the 61st second onwards.

* EU = Countries of the European Union + Iceland, Liechtenstein and Norway.

TV & entertainment:

TV: For more information about the availability of TV, the HD range, the possibility to connect several TV sets and the channel offering by region: www.proximus.be/tv. 

Pickx app for TV customers with a MyProximus account, for use in Belgium via Proximus Internet (fixed and mobile). TV guide accessible to all Internet users. TV customers also have access to TV content with the exception of Partner offers via the Proximus Pickx app and proximuspickx.be with a MyProximus account. The TV content in the video is for illustrative and educational purposes only.
If the customer has a mobile subscription, an additional mobile data volume of 5 GB is provided for the Proximus Pickx app. If the customer has reached the limit of his mobile data bundle, the reduced surfing speed will also apply to the mobile data of the Pickx app.

TV Bonus: choice (you can change 2 times/year) from a list selected by Proximus. Changes to the offer will be notified 2 months in advance. Netflix: Service offered by Netflix International B.V.. Proximus offers a technically simplified access to Netflix via the decoder. Follow the instructions on www.proximus.be/iwantnetflix to activate your Netflix streaming subscription or to link your existing account. The general conditions of Netflix apply: www.netflix.com/termsofuse The price of the Netflix subscription is mentioned on the Proximus bill. The Standard TV Bonus includes a subscription for 2 screens. On request: 4 screens (extra €3.72 VAT excl. /month). Proximus reserves the right to prolong the offer. The Netflix service and all content viewed through the service is for your own personal and non-commercial use only. you agree not to use the service for public screenings.

TV Replay: TV Replay is free for all existing TV customers who opt for a Flex pack. The availability of programs and TV Replay depends on the television channels and the permissions they have or don't have to operate the program in question. Also available on computer, tablet and smartphone via the Pickx app. The list of channels available in TV Replay on TV and the Pickx app, along with the special terms and conditions, can be read on www.proximus.be/tvreplay.

Pickx All Stars/Pickx All Stars & Sports: offer valid from 01/02/2022 to 14/08/2023 included, by purchasing the TV option Pickx All Stars at €24.79 per month or by purchasing the TV option Pickx All Stars & Sports at €33.05 per month. Only for TV customers of Proximus. Action not combinable with other promotions, except the reduction of €0.82 offered on TV bonuses with pack. Discount applicable only once per client and applied as €4.13/month during 3 months on the Proximus payment statement.

Pickx Sports/Pickx All Stars & Sports: In addition to the Pickx Sports subscription, an extra subscription with Eleven Sports is mandatory to broadcast the Eleven Pro League channels in a Horeca establishment. More info.

Disney+: The price of the Disney+ subscription will be included on your Proximus bill. Pickx TV by Proximus provides technically simplified access to Disney+ via the Android TV Box. The Disney TV option and the simplified access are provided throughout the validity period of the contract with Disney and are subject to changes imposed by Disney. The Proximus Terms and Conditions and Pricelist & tariffs apply.

Only one subscription per customer. Only for Proximus Pickx TV customers. This action cannot be combined with other Proximus promotions.

To use Disney+, a Disney+ account is required. The user must accept Disney+ terms and conditions. Disney+ is an independent data controller of the personal data of Disney+ subscribers.

Access to Disney+ is subject to the activation of an account with Disney+ by the customer. The customer needs to activate a new access to Disney+ with the Proximus procedure communicated by e-mail. More details: here

To enjoy Disney+ content via your Proximus Android TV Box (in recommended apps section of the navigation TV menu), you must have the Proximus Android TV decoder. More detailed on how to watch Disney+ via your Proximus Android TV Box: here!

Fixed Internet 

Unlimited data volume: personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More information: www.proximus.be/internetpolicy.

Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be reached by all customers. The download speed at home depends mainly on the distance between the connection point and the exchange, the availability of the technology, the computer installation and the internal cabling and, in exceptional cases, on general use. These factors must be optimal to enable you to surf at the maximum speed. If you use Wi-Fi, your surfing speed can also be lower. To find out the surfing speed available at your home: proximus.be/internetspeed.

Wi-Fi Booster: the customer is entitled to a free Wi-Fi Booster in his Flex pack (with landline). Use in Belgium. One per customer on request or on the initiative of the technician.

Landline telephony

Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.

Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 10,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium 24/7; after these 10,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.

"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls.

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Installation included: installation by a technician included (worth €48,76) for all Business Flex customers.

Unlimited international calls: 1,000 call minutes for landline calls (voice telephony) to landline and mobile numbers of the following destinations: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovakia, Spain, Sweden, the United Kingdom, Switzerland + United States, Canada AND to all landline numbers in Morocco and Turkey with the exception of special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx etc.) and Internet numbers. After 1,000 call minutes, the customer calls at preferential rates. View the out-of-bundle rates via this price list. Only available with Business Flex Premium.

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Business Flex Premium

Unlimited international calls national/international: unlimited landline-to-landline calls (voice telephony) in Belgium during peak and off-peak hours.

10,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 10,000 call minutes the customer calls at preferential rates. 1,000 call minutes for landline calls (voice telephony) to landline and mobile numbers of the following destinations: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovakia, Spain, Sweden, the United Kingdom, Switzerland + United States, Canada AND to all landline numbers in Morocco and Turkey with the exception of special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx etc.) and Internet numbers. After 1,000 call minutes, the customer calls at preferential rates. View the out-of-bundle rates via this price list. Only available with Business Flex Premium

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Customers with a mobile subscription or prepaid card are automatically given the option to make mobile payments.

This option allows you to purchase third-party services, such as a subscription to streaming services, a digital magazine, purchases on game consoles, e-books, parking or train tickets, paid applications in an app store, etc. The maximum value per transaction is €50.

Your purchases are linked to your mobile number and can be consulted in the usage section via the MyProximus app.

The settlement of your purchases takes place together with the settlement of your Proximus products and services. The overview of your purchases is listed in the section “Details of your statement for third-party services”, which is added as an attachment to your Proximus bill or statement.

Your standard monthly budget is set at €100 and can be adjusted via the MyProximus app to a minimum of €5 and a maximum of €250. You can also choose to deactivate or reactivate this option free of charge via the MyProximus app.

Find more information about mobile payments

Link: https://www.proximus.be/mobile-payments

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