From idea to innovative IoT solution in five days

Published on 04/01/2019 in Customer Stories

From idea to innovative IoT solution in five days

Producing high-tech equipment and having it delivered from thirty European sites in specific packaging via central management. This is the daily challenge facing the Bombardier logistics chain. In barely five days an IoT solution was built.

Five days for a validated solution thanks to design thinking

  • Days 1 and 2: determination of business context and objectives, by means of business concrete business challenge brainstorming and collecting ideas
  • Day 3: working out the concept, feedback from internal and external stakeholders and validation
  • Days 3 and 4: test phase and completion of prototype, determination of pilot project scope

Added value for the end user

Tom Balanck is Head of Procurement and Supply Chain at Bombardier Transportation. As he admits, digitalization is not one of his daily concerns. “We had already consulted a great many experts, but the solutions were often very expensive and not integrated. I wasn’t immediately convinced, but Proximus and Ordina kept their promise: a solution we could live within five days,” says Tom Balanck.

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Connecting stock with the traceability platform

The partnership between Proximus, Ordina and SAP makes it possible to connect stock shelves and define their position on the various sites. Via a cloud platform, the Bombardier staff have an overall view of the stocks in real time and can trace individual parts.

Thanks to ‘design thinking’, we were able to define ways of connecting and locating our stock shelves.

Tom Balanck is Head of Procurement and Supply Chain at Bombardier Transportation

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Focus on value creation thanks to smart partnerships

“Ordina uses the Proximus IoT network and the SAP cloud platform as the accelerator to implement the IoT solution. So the innovation project focuses on creating business value and determining its feasibility,” says Carlo Schots, IoT business development manager at Ordina.

‘Design thinking’ can start

Modifications and innovation are often impossible without co-creation. Just as with many other projects, Proximus and Ordina used the ‘design thinking’ method to give Bombardier the necessary starting point. “Thanks to ‘design thinking’, we were able to define ways of connecting and locating our stock shelves,” Tom explains.

Bombardier is world market leader in the manufacture of aeroplanes and trains. Its activities are developed through 73 production and development sites in 28 countries. The multinational employs 69,500 people.

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