From time to time, something goes wrong with your internet or telephony. When that happens, you want it resolved as quickly as possible. Updated features and a makeover of the menus currently make Technical Assistance the easiest way to report an issue.
By introducing a technical ticket in Technical Assistance, the right expert will get on it straight away! In fact, it is even quicker and easier than a phone call or an e-mail to the helpdesk.
Discover all about it during the webinar!
Topics
- Introduction of the tool
- Create and monitor technical tickets
- View the planned infrastructure works, interruptions, or meetings
- Contactmanagment and notifications
- Q&A with our experts
No access to Technical Assistance yet? Mail or call your administrative contact. They will do the necessary to give you access.
The webinar is only available in Dutch & French.
Proximus team
Proximus keeps you informed on the latest news and trends for ict professionals.