Published on 03/01/2020 in Sectors
Your staff needs to be your customer's go-to expert.
52% of Belgian consumers think of providing product advice as a shop assistant's main task.
By empowering your staff digitally within and around the store, you improve customer experience, as well as your operational excellence:
We helped our employees to become digitized so that they can focus on the customer.
Geoffroy Gerdorff, secretary-general Carrefour
Carrefour makes staff more available on the shop-floor by avoiding office time. Each of the 8,000 employees uses a single smart device for all different applications, like:
Watch how Carrefour freed up time for their workforce.
Discover how to increase traffic and basket size by enabling your employees to assist your customers whenever and wherever they are.