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At the end of last year, the Belgian government decided to amend the law on prepaid cards through a Royal Decree. All mobile operators are now obliged to identify the end user responsible for a prepaid card. The new measure is part of the fight against crime.
Between February and May 2017, all customers with prepaid cards who have not yet identified themselves will be contacted in waves. Customers have one month to identify themselves. If customers have not yet identified themselves after this period, then the identification status will be changed to “unidentified”. From then on, customers will no longer be able to call, text or use the Internet. They will be able to use the prepaid card again as soon as they have identified themselves.
Prepaid cards can be identified in various ways, as explained on the following web page: www.proximus.be/identify .
When new cards are activated, this identification is automatically part of the process. From now on, the card is only active once an individual responsible for it has been identified.
A natural person will also have to be identified for prepaid cards belonging to legal entities. If the legal entity makes the cards available to its employees, then it must keep an up-to-date list of who has which SIM card when. This list must be handed to Proximus or the judicial authorities immediately upon request.
Use in devices
In this context, you also have to take account of the prepaid cards that you use in lifts or other devices (alarm, tablet, computer, smart meters, tracking systems, etc.). Here too, the number will be temporarily discontinued as long as it has not been identified. To avoid problems, you therefore have to have these cards registered, as well.
Don’t want to register your card? An alternative to the identification obligation is to convert your prepaid cards to a subscription, such as M2M. The identification obligation does not apply to M2M cards and all other subscriptions. Handy: the call credit cannot run out if you don’t top up in time.
To find out more
For more information about prepaid cards, go to www.proximus.be/identify .
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