Published on 15/07/2016 in Customer Stories
As a worldwide professional services company with a full range of services and solutions in corporate strategy, consultancy, digital, technology and operations, Accenture stands at the crossroads of business and technology. The consultancy firm has to keep its finger on the pulse of the latest digital technologies such as the Internet of Things, analytics and mobile applications.
Mobile operator With a view to optimal service provision in an increasingly mobile world, the need for a more efficient formula for mobile calling and data use was acute, says ICT manager Wim Cuypers. “We were looking for a reliable mobile operator for our own needs and those of the public network, which change daily. With the growing use of smartphones as a business tool in mind, we wanted to be on the right network.”
A search followed for a project partner with corporate bundles for voice and data, but also for national, international and roaming traffic. Proximus emerged as the most suitable partner. The advanced technical network (2G, 3G and 4G), which increases ease of contact for customers, proved decisive. In addition, the Mobile Continuity Services guarantee the necessary business continuity.
Service partner A&M took care of the implementation. Among other things, this involved sending new SIM cards to Accenture staff, programming the number transfers, telling people about the new services and the actual migration.
“Previously we had 1,200 subscriptions with individual call and data volumes. The subscription was based on the average use, which was too much for some and too little for others. With the new corporate bundles, everyone can use the volumes actually purchased. They are flexible rather than ‘one size fits all.’ That’s logical, because our staff’s activities change from day to day. Consultants are in Brussels one day and in Amsterdam the next, so their needs change all the time.”
A comparison of the mobile costs also shows that the company makes a substantial saving. And the advantage for staff is that they can benefit from the discounts given to Accenture for their private subscriptions, too.
Accenture’s 373,000 employees provide services in corporate strategy, consulting, digital, technology and outsourcing for companies in over 120 countries and more than 40 business sectors.
Wim Cuypers has worked at Accenture since 1998. Since 1999 he has headed the internal ICT department in Belgium and Luxembourg which is responsible for managing the LAN, WAN, computers and servers.
More info? Contact your account manager. Would you like to read more customer testimonials or appear in One? Go to www.proximus.be/one