You’re a professional. So are we. Become Proximus Business!

Published on 09/09/2019 in Service

You’re a professional. So are we. Become Proximus Business!

Join us and enjoy our guarantees for your business.

Our guarantees

Personalized advice from Bizz Experts

400 telecom & IT specialists, to find the right solution for your business needs.

Get the most out of Internet and telephony

Free analysis1 by a technical expert to optimize your Proximus connections.

Carry on working, no matter what

Count on a 24/7 support. We repair your internet, TV or landline the same day2. If needed, a free replacement smartphone is available.

Always connected, everywhere

Enjoy a high quality mobile network & access to over 1.3 million Wi-Fi Hotspots in Belgium.

Switching operators is easy!

There are many good reasons to switch to Proximus. And there’s probably only one that’s holding you back: too much hassle.

Let us handle that. With Easy Switch, we take care of everything. You’ll stay reachable by phone and you’ll always have an internet connection and TV, while we’re handling your transfer.

Nice bonus: our technician will install your pack without charge.

More about Easy Switch

Other professionals have opted for

An all-round pack with:

  • loads of internet, fixed and mobile
  • unlimited calls with your smartphone to all fixed and mobile numbers in Belgium
  • and perhaps TV also?
  • And ofcourse 24/7 support for your business and same day repair of your Internet, landline and TV

Choose the most complete pack for your business!

Useful info for your transfer

Do I need to cancel my products at my current operator?

Your transfer without worries, we’ll take care of it

Verify if you can use the Easy Switch procedure. This means that Proximus takes care of everything, from cancellation at your current provider to full installation by our technician.

If Easy Switch doesn't apply, you can cancel your contract with your current provider as soon as the installation is done via letter, phone or mail.

Your contact numbers

Will you transfer your (fixed and/or mobile) numbers to Proximus? Don’t cancel them, Proximus takes care of the transfer.

The devices of your current provider

Are you renting devices at your current operator? Make sure to return these devices, as Proximus doesn’t support them. You will need a new modem and/or decoder from Proximus.

Are the introduction points different?

Yes, Telenet uses coax kabel, Proximus uses fiber or copper and also ethernet cabling or wifi.

Our technicians only install Proximus devices, they don’t remove devices from other providers and don’t take them along.

What about data on my mobile phone?

When you take a mobile subscription at Proximus, you automatically receive a new SIM card, even when you keep your number. You can transfer your contacts, but we also provide this service in the point of sales.

I have an e-mail address or website at my current provider, how does that transfer work?

The e-mail address (e.g. @telenet.be) stays valid for max. 18 months after your transfer. Time enough to warn your friends and family about your new address!

Do you have a personalised e-mail address @yourcompany.be? This web space stays available for 6 months, but your domain name will be deleted when you cancel your services. Subscribe to a paying domain name to keep your web space online.

Need some advice?

Meet a Bizz Expert

You can count on the Experts to help you find the tools tailored to your business, for advice, tips and tricks, ...

Make an appointment, there always is a Bizz Expert in your area.

We come by

Don’t want to leave your business to meet an Expert? That’s ok for us, make an appointment at your location.

Fill out your data and your Bizz Expert will contact you within 48 hours.

Pick up your phone

Call our services when it suits you. One of our agents will gladly give you all needed information and advice.

Call us at 0800 55 500

Footnotes
  1. The visit is scheduled based on availability and Proximus' planning capacity. The visit itself (travel and work hours) is free of charge. If specially adapted or additional items of equipment are necessary, they will be proposed to you without any obligation to buy on your part and you will be billed for them where applicable.
  2. Until 20:00 on workdays and 16: 30 on Saturday.

Katleen

Being efficient, that's my ‘thing’. Expect concrete tips, apps and services that will make it easy for you!

Blog topics