101 challenges for your business?
No need to figure it out on your own. With 500+ Business Experts, help is always within reach.
How can they help?
Feel supported
Our experienced experts think along with you and help take work off your plate.
Stay one step ahead
As your business grows and changes, we move with you and help at the right time.
Back to business fast
Get quick support for internet and ICT, so your business does not slow down.
How can you reach our experts?
Want to chat?
Chat 24/7 with our Proximus Assistant. If needed, an expert takes over online during business hours (Mon–Fri: 9:00–18:00 • Sat: 9:00–17:00).
Prefer to call?
For non-urgent matters, you can call us:
- 0800 55 500 from Belgium
- +32 475 15 60 30 from abroad
Mon–Fri: 9:00–18:00 • Sat: 9:00–17:00
Drop by
Stop by and discover the latest smartphones. Or get tailored advice on fiber, subscriptions, and packs. Want help right away? Then book an appointment in a shop nearby.
Your expert visits you
Short on time or is your question more complex? Then an expert helps you with free personal guidance, at your business or by video call. Expert advice that helps you move forward.
What other business owners asked
Our experts provide clear answers to the most frequently asked questions from our business customers.
Urgent technical issue?
No need to worry. Our technical team is here for you. Call us 24/7 –yes, also at night:
- 0800 55 500 from Belgium
- +32 475 15 60 30 from abroad
Our customers’ experiences
Philippe from Tegels Van Riel
"All my telecom solutions in one package and excellent service too: my Business Expert had the right advice ready straight away."
Want the best rates at all times and a telecom solution tailored to your business? Then sit down regularly with your Business Expert.
Ken from Kapsalon Fab Ken
"Thanks to my Business Expert, I can focus 100% on my customers."
As a self-employed professional, your customers come first. So feel free to leave your internet and telephony to your Business Expert. During a free visit, for example, they make sure you get the very best out of your telecom solutions.
How do we concretely help you?
How can we help in our shops?
With or without an appointment, you get advice in the Proximus shop that fits your business. The expert helps you make the right choice:
- Test the latest smartphones, with or without a subscription
- Get advice on fiber, the right mobile subscription, or the pack that fits your business
- Have your needs changed? Explore the offer and adjust your subscriptions
Your Business Expert takes the time, thinks along with you, and gives clear answers, so you can choose with confidence.
How does a visit from an expert help?
Our Business Expert takes the time to get to know you and your business. This way, the proposed solutions are always tailored to your needs. These experts provide tailored advice for:
- Complex telecom installations, ICT
- Security and network challenges
- Start-up entrepreneurs and growing businesses
Contact the Business Expert in your region for free personalized guidance. The expert visits you when it suits you or contacts you by video call, if you prefer.
Curious what we can do for you?
Running a business means managing everything at once
Our experts truly listen to your needs and give personal advice, with no obligation and free of charge. Would you also like a Business Expert by your side to tackle your challenges?