Change the PIN code of your SIM card

Change the PIN code of your SIM card using a short code or via your mobile phone menu. For your security, avoid using obvious PIN codes such as 1111 or 1234.

  • Via a short code

    Type in the short code **04* Old PIN code * New PIN code * New PIN code # on your mobile phone and press the call key. Instead of Old PIN code, enter your current PIN code and instead of New PIN code, enter your new 4-digit PIN code.

  • Via your mobile phone menu

    Go to Settings > Security > SIM card lock > Change PIN code. Enter your old PIN code first and then enter a new code of your choice. If your mobile phone has a different menu, please consult the manual of your device or the manufacturer’s website.

Did you forget your PIN code?
You can also change your PIN code by first entering a wrong PIN code three times. Your mobile will now ask for your PUK code. Enter the PUK code to unlock your SIM card. Afterwards you can choose a new PIN code.


Did you find this helpful?


More

MyProximus

Check your usage and bills online.

MyProximus

Forum

Didn’t find an answer? Join our community where customers and experts help each other (in French).

Forum
Contact us