Restore default settings of your Wi-Fi network

Restore your Wi-Fi network to default settings by resetting your modem. There are 2 ways to restore factory settings: the hard reset (via the reset button) and the soft reset (via the configuration menu).

The result is exactly the same in both cases: all parameters (e.g. the name and password of the Wi-Fi network) return to their original configuration.


B-box 3

B-box 3

How to reset your b-box 3?

There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.

Hard reset: press the reset button
  1. There is a reset button on the back of the b-box 3 (between the blue DSL port and the black USB port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
    Reset button on the back of a b-box 3
  2. The LED indicators on the front of the modem will go out then light up again. This means your modem has been reset.
  3. You can use your Internet connection as soon as the LED for Internet is lit. Connect to the Wi-Fi network (if the LED for Wi-Fi is lit) or connect your computer to the modem.
Soft reset: reset your modem via the configuration menu.
  1. Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
  2. Enter the user name and password of your modem then click the Login button.
    For the user name, select User in the Username dropdown menu.
    For the password, type the one that you will find on a sticker on the back of the modem, next to the word User Password.
    Screen to access the configuration menu of your modem
  3. Click My Modem in the central part of the screen.
  4. Go to the Maintenance tab and click the Reset button next to the words Factory Settings.
  5. A warning is displayed. Click the OK button to confirm that you want to reset the modem.
  6. The LED indicators on the front of the modem will go out then light up again. This means your modem has been reset.
  7. You can use your Internet connection as soon as the LED for Internet is lit. Connect to the Wi-Fi network (if the LED for Wi-Fi is lit) or connect your computer to the modem.

B-box 2

B-box 2

How to reset your b-box 2?

There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.

Hard reset: press the reset button
  1. There is a reset button on the back of the b-box 2 (between the blue DSL port and the yellow LAN port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
    Reset button on the back of a b-box 2
  2. When the LED indicators for DSL and the one that looks like an antenna on the front of the modem go out, you can release the reset button. Your modem is now reset.
  3. You can use your Internet connection as soon as the LED @ (internet) is lit. Connect to the Wi-Fi network (if the LED that looks like an antenna is lit) or connect your computer to the modem.
Soft reset: reset your modem via the configuration menu.
  1. Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
  2. Type the serial number of your modem. You will find it on a sticker on the back of the modem, next to the word S/N. Click then the OK button.
    Screen to access the configuration menu of your modem
  3. In the left column, click Advanced Settings then Maintenance.
  4. Click the button Restore to factory default configuration.
    Configuration screen where you can reset your modem
  5. A warning is displayed. Click the OK button to confirm that you want to reset the modem.
    Confirm that you want to reset your modem
  6. Wait for a minute. As soon as the modem has been reset, you will arrive on the page Quickstart. Your modem is now reset.
    As soon as the modem has been reset, you will arrive on the page Quickstart
  7. You can use your Internet connection as soon as the LED @ (internet) is lit. Connect to the Wi-Fi network (if the LED that looks like an antenna is lit) or connect your computer to the modem.

B-box

B-box

How to reset your b-box?

There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.

Hard reset: press the reset button
  1. There is a reset button on the back of the b-box (between the grey LAN4 port and the power outlet). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 15 seconds.
    Reset button on the back of a b-box
  2. When the LED indicators for DSL and the one that looks like an antenna on the front of the modem go out, you can release the reset button. Your modem is now reset.
  3. You can use your Internet connection as soon as the LED @ (internet) is lit. Connect to the Wi-Fi network (if the LED that looks like an antenna is lit) or connect your computer to the modem.
By restoring the default settings, you have come back to a non-secured Wi-Fi network.

Per default, the Wi-Fi network of a b-box is not protected. Don't wait to secure your Wi-Fi network with a password.

Soft reset: reset your modem via the configuration menu.
  1. Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
  2. In the left column, click Advanced Settings > Maintenance > Configuration.
  3. Checkmark the box Restore router to Factory Defaults then click the Next button.
    Configuration screen where you can reset your modem
  4. A warning is displayed. Click the button Yes, reset to factory settings.
    Confirm your choice by clicking the button
  5. Another warning is displayed. Click the OK button to confirm that you want to reset the modem.
    Confirm that you want to reset your modem
  6. As soon as the modem has been reset, you will arrive on the page Quickstart. Your modem is now reset.
    As soon as the modem has been reset, you will arrive on the page Quickstart
  7. You can use your Internet connection as soon as the LED @ (internet) is lit. Connect to the Wi-Fi network (if the LED that looks like an antenna is lit) or connect your computer to the modem.
By restoring the default settings, you have come back to a non-secured Wi-Fi network

Per default, the Wi-Fi network of a b-box is not protected. Don't wait to secure your Wi-Fi network with a password.


Sagem

Sagem

How to reset your Sagem modem?

There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.

Hard reset: press the reset button
  1. There is a RST button (reset) on the back of the Sagem modem (between the USB port and the LAN1 port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
    Reset button on the back of a Sagem modem
  2. The LED indicators on the front of the modem (DSL, @ PHONE, DATA et WIFI) will go out then light up again. This means your modem has been reset.
  3. You can use your Internet connection as soon as the LED @ is lit. Connect to the Wi-Fi network (if the LED WIFI is lit) or connect your computer to the modem.
Soft reset: reset your modem via the configuration menu.
  1. Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
  2. In the left column, click Advanced Settings > Maintenance > Configuration.
  3. Checkmark the box Restore router to Factory Defaults then click the Next button.
    Configuration screen where you can reset your modem
  4. A warning is displayed. Click the button Yes, reset to factory settings.
    Confirm your choice by clicking the button
  5. Another warning is displayed. Click the OK button to confirm that you want to reset the modem.
    Confirm that you want to reset your modem<
    /li>
  6. As soon as the modem has been reset, you will arrive on the page Quickstart. Your modem is now reset.
    As soon as the modem has been reset, you will arrive on the page Quickstart
  7. You can use your Internet connection as soon as the LED @ is lit. Connect to the Wi-Fi network (if the LED WIFI is lit) or connect your computer to the modem.

Philips 3P or 2P

Philips 3P (exists in red and in white) or Philips 2P (exists in bronze, white and black)

How to reset your Philips modem?

There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.

Hard reset: press the reset button

The way to reset your modem you use depends on the device you have: Philips 3P or Philips 2P.

If you have a Philips 3P (exists in red and in white)

Philips 3P modem

  1. There is a reset button on the back of the Philips 3P modem (between the power outlet and the USB port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 15 seconds.
    Reset button on the back of a Philips 3P modem
  2. When the LED indicators WL (wireless) and XDSL on the front of the modem go out, you can release the reset button. Your modem is now reset.
  3. You can use your Internet connection as soon as the LED XDSL is lit. Connect to the Wi-Fi network (if the LED WL is lit) or connect your computer to the modem.
By restoring the default settings, you have come back to a non-secured Wi-Fi network

Per default, the Wi-Fi network of a Philips modem is not protected. Don't wait to secure your Wi-Fi network with a password.

If you have a Philips 2P (exists in bronze, white and black)

Philips 2P modem

  1. There is a reset button on the back of the Philips 2P modem (between the power outlet and the on-off button). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 15 seconds.
    Reset button on the back of a Philips 2P modem
  2. When the LED indicators WL (wireless) and ADSL on the front of the modem go out, you can release the reset button. Your modem is now reset.
  3. You can use your Internet connection as soon as the LED ADSL is lit. Connect to the Wi-Fi network (if the LED WL is lit) or connect your computer to the modem.
By restoring the default settings, you have come back to a non-secured Wi-Fi network

Per default, the Wi-Fi network of a Philips modem is not protected. Don't wait to secure your Wi-Fi network with a password.

Soft reset: reset your modem via the configuration menu.
  1. Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
  2. In the left column, click Advanced Settings > Maintenance > Configuration Tools.
  3. Checkmark the box Restore router to Factory Defaults then click the Next button.
    Configuration screen where you can reset your modem
  4. A warning is displayed. Click the APPLY button.
    Confirm your choice by clicking the APPLY button
  5. Another warning is displayed. Click the OK button to confirm that you want to reset the modem.
    Confirm that you want to reset your modem
  6. As soon as the modem has been reset, you will arrive on the page Quickstart. Your modem is now reset.
    As soon as the modem has been reset, you will arrive on the page Quickstart
  7. You can use your Internet connection as soon as the LED XDSL (Philips 3P) or ADSL (Philips 2P) is lit. Connect to the Wi-Fi network (if the LED WL is lit) or connect your computer to the modem.
By restoring the default settings, you have come back to a non-secured Wi-Fi network

Per default, the Wi-Fi network of a Philips modem is not protected. Don't wait to secure your Wi-Fi network with a password.


Did you find this helpful?


In the community

More

Forum

Didn’t find an answer? Join our community where customers and experts help each other (in French).

Contact us