Cables for Internet, your TV and your fixed line

Once your Proximus line has been activated, you can connect the cables between the different devices. Plug your telephone and modem into the telephone socket, plug your TV into the decoder and plug your computer into the modem.


B-box 3

B-box 3

How do you connect the cables to your b-box 3?

How do you connect your Proximus devices to use your fixed line, television and Internet? 

Watch the video in French or in Dutch on YouTube.

  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? 
    • If you have a traditional fixed line, plug the telephone jack into the Proximus splitter. The splitter may be different from the one in the figure below.
      Examples of splitters installed on a wall socket and connected to the telephone cable
    • If you have a fixed line via the Internet, plug the telephone jack into one of your modem's yellow ports.
  3. Connect the modem to the Proximus splitter.
    For this, connect the blue cable (or black cable with blue ends) to the blue port of the modem.
    Cable connecting the modem to the wall splitter
  4. Plug the modem into an electric socket and switch it on.
    The LED Powerwill light up. If it doesn’t, check that the switch at the back of the modem is in the On position.
    Power cable plugged into an electric socket
  5. Your modem will be automatically configured and updated.  This takes max. 30 minutes.
    The LED light DSLwill blink and, once your modem is ready, will remain lit.
  6. Do you have Proximus TV?
    Once the LED light DSLis on, you can connect the television.

    V5 compact decoder : Watch the video in French or in Dutch on YouTube.

    V5 decoder : Watch the video in French or in Dutch on YouTube.

    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a PLC-adapter (Devolo)? See how to install your PLC-adapter (Devolo).
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, PLC-adapter (Devolo) or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the black cable with the yellow ends into one of the yellow ports of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HD quality) or a Scart cable (for SD quality).
        HDMI cable and Scart cable
      3. Finally, plug the decoder into an electric socket and switch it on.
  7. Do you have Internet access?
    Once the LED light Internet is on, your Internet connection is ready. Connect to your Wi-Fi network (when the LED light Wi-Fi is on) or connect the computer directly to the modem. For this, plug the black cable with the yellow ends into the Ethernet port of your computer and into one of your modem’s yellow ports.
    Ethernet cable connecting the computer to the modem

    Watch the video How to connect a b-box 3 modem to your computer? in French or in Dutch on YouTube.

Your fixed line, television or Internet connection are now ready for use.


B-box 2

B-box 2

How do you connect the cables to your b-box 2?

How do you connect your Proximus devices to use your fixed line, television and Internet? 

  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? 
    • If you have a traditional fixed line, plug the telephone jack into the Proximus splitter. The splitter may be different from the one in the figure below.
      Examples of splitters installed on a wall socket and connected to the telephone cable.
    • If you have a fixed line via the Internet, wait until the LED light Telephone is on, then plug the telephone cord into one of the modem's green ports.
  3. Connect the modem to the Proximus splitter.
    For this, plug the blue cable into the blue port of the modem.
    Cable connecting the modem to the wall splitter.
  4. Plug the modem into an electric socket and switch it on.
    The LED light Powerwill go on. If it doesn’t, check that the switch at the front of the modem is in the On position.
    Power cable plugged into an electric socket
  5. Your modem will be automatically configured and updated. This takes max. 60 minutes.
    The DSL LED lightDSL will blink, and once your modem is ready, it will remain lit.
  6. Do you have Proximus TV??
    Once the LED light DSL is on, you can connect the television.
    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a PLC-adapter (Devolo)? See how to install your PLC-adapter (Devolo).
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, PLC-adapter (Devolo) or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the grey cable into one of the grey ports of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HDTV quality) or a Scart cable (for SDTV quality).
        HDMI cable and Scart cable
      3. Finally, plug the decoder into an electric socket and switch it on.
  7. Do you have Internet access?
    Once the LED light @ (internet)is on, your Internet connection is ready. Connect to your Wi-Fi network (when the LED light Wi-Fiis on) or connect the computer to the modem securely. For this, plug the yellow cable into your computer's Ethernet port and into one of the yellow ports of the modem (PC1 or PC2 port).
    Ethernet cable connecting the computer to the modem

Your fixed line, television or Internet connection are now ready for use.


B-box

B-box

How do you connect the cables to your b-box?  

How do you connect your Proximus devices to use your fixed line, television and Internet? 

  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? 
    • If you have a traditional fixed line, plug the telephone jack into the Proximus splitter. The splitter may be different from the one in the figure below.
      Examples of splitters installed on a wall socket and connected to the telephone cable.
    • If you have a fixed line via the Internet, wait until the LED light Telephone goes on, then plug the telephone cord into one of the green ports of the modem.
  3. Connect the modem to the Proximus splitter.
    For this, plug the blue cable into the blue port of the modem.
    Cable connecting the modem to the wall splitter
  4. Plug the modem into an electric socket and switch it on.
    The LED  light Power will go on. If it doesn’t, check that the switch on the front of the modem is in the On position.
    Power cable plugged into an electric socket
  5. Your modem will be automatically configured and updated. This takes max. 20 minutes.
    The DSL LED light DSLwill blink, and once your modem is ready, it will remain lit.
  6. Do you have Proximus TV?
    Once the LED light DSL is on, you can connect the television.
    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a Devolo? See how to install your Devolo.
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, Devolo or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the grey cable into one of the grey ports of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HDTV quality) or a Scart cable (for SDTV quality).
      3. Finally, plug the decoder into an electric socket and switch it on.
  7. Do you have Internet access?
    Once the LED light @ (internet) is on, your Internet connection is ready. Connect to your Wi-Fi network (when the LED light Wi-Fi is on) or connect the computer to the modem securely. For this, plug the yellow cable into the Ethernet port of your computer and into one of the yellow ports of the modem (LAN1 or LAN2 port).
    Ethernet cable connecting the computer to the modem

Your fixed line, television or Internet connection are now ready for use.


Sagem

Sagem

How do you connect the cables to your b-box?  

How do you connect your Proximus devices to use your fixed line, television and Internet? 

  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? 
    • If you have a traditional fixed line, plug the telephone jack into the Proximus splitter. The splitter may be different from the one in the figure below.
      Examples of splitters installed on a wall socket and connected to the telephone cable.
    • If you have a fixed line via the Internet, wait until the LED light Telephone goes on, then plug the telephone cord into one of the green ports of the modem.
  3. Connect the modem to the Proximus splitter.
    For this, plug the blue cable into the blue port of the modem.
    Cable connecting the modem to the wall splitter
  4. Plug the modem into an electric socket and switch it on.
    The LED  light Power will go on. If it doesn’t, check that the switch on the front of the modem is in the On position.
    Power cable plugged into an electric socket
  5. Your modem will be automatically configured and updated. This takes max. 20 minutes.
    The DSL LED light DSLwill blink, and once your modem is ready, it will remain lit.
  6. Do you have Proximus TV?
    Once the LED light DSL is on, you can connect the television.
    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a Devolo? See how to install your Devolo.
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, Devolo or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the grey cable into one of the grey ports of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HDTV quality) or a Scart cable (for SDTV quality).
        HDMI cable and Scart cable
      3. Finally, plug the decoder into an electric socket and switch it on.
  7. Do you have Internet access?
    Once the LED light @ (internet) is on, your Internet connection is ready. Connect to your Wi-Fi network (when the LED light Wi-Fi is on) or connect the computer to the modem securely. For this, plug the yellow cable into the Ethernet port of your computer and into one of the yellow ports of the modem (LAN1 or LAN2 port).
    Ethernet cable connecting the computer to the modem

Your fixed line, television or Internet connection are now ready for use.


Philips 3P or 2P

Philips 3P (exists in red and in white) or Philips 2P (exists in bronze, white and black)

How do you plug the cables into your Philips modem?

How do you connect your Proximus devices to use your fixed line, television and Internet?

How do you connect your Philips 3P (available in red and white)?
  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? Plug the telephone cord into the Phone1 or Phone2 port of the modem.
  3. Plug the modem into the Proximus splitter.
    For this, plug the black cable into the ADSL port of the modem.
  4. Plug the modem into an electric socket and switch it on.
    The PWR LED light will go on. If it doesn’t, check that the switch at the back of the modem is in the On position.
  5. Your modem will be automatically configured and updated. This takes max. 2 minutes.  
    The ADSL LED light will blink and, once the modem is ready, will remain lit.
  6. Do you have Proximus TV?
    Once the ADSL LED light is on, you can connect the television.
    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a Devolo? See how to install your Devolo.
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, Devolo or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the grey cable into the LAN3 or LAN4 port of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HDTV quality) or a Scart cable (for SDTV quality).
        HDMI cable and Scart cable
      3. Finally, plug the decoder into an electric socket and switch it on.
  7. Do you have Internet access?
    Once the ADSL LED light is on, your Internet connection is ready for use. Connect to your Wi-Fi network (when the WL LED light is on) or connect the computer directly to the modem. For this, plug the grey cable into the Ethernet port of your computer and into the LAN1 or LAN2 port of the modem.

Your fixed line, television or Internet connection are now ready for use.

How do you connect your Philips 2P (available in bronze, white and black)?
  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? Plug the telephone cord into the Proximus splitter. The splitter may be different from the one in the figure below.
    Examples of splitters installed on a wall socket and connected to the telephone cable
  3. Connect the modem to the Proximus splitter.
    For this, plug the black cable into the ADSL port of the modem.
  4. Plug the modem into an electric socket and switch it on.
    The PWR LED light will go on. If it doesn’t, check that the switch at the back of the modem is in the On position.
  5. Your modem will be automatically configured and updated. This takes max. 2 minutes.
    The ADSL LED light will blink, and once your modem is ready, it will remain lit.
  6. Do you have Proximus TV?
    Once the ADSL LED light is on, you can make the television connections.
    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a Devolo? See how to install your Devolo.
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, Devolo or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the grey cable into the LAN1, LAN2 or LAN3 port of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HDTV quality) or a Scart cable (for SDTV quality).
        HDMI cable and Scart cable
      3. Finally, plug the decoder into an electric socket and switch it on.
  7. Do you have Internet access?
    Once the ADSL LED light is on, your Internet connection is ready. Connect to your Wi-Fi network (when the WL LED light is on) or connect the computer directly to the modem. For this, plug the grey cable into the Ethernet port of your computer and into the LAN1, LAN2 or LAN3 port of the modem.

Your fixed line, television or Internet connection are now ready for use.


Did you find this helpful?


More

Forum

Didn’t find an answer? Join our community where customers and experts help each other (in French).

Contact us