Protect your children when they watch TV

The parental control is activated by default on Proximus TV. This means that if you wish to watch protected content you must first enter the parental control PIN code. By default, this PIN code is 1234, but we recommend that you change your PIN codes for Proximus TV as soon as possible.

It is easy to deactivate or configure the parental control (according to age, etc.). Select your TV menu and follow the steps.


New TV menu

New TV menu
  1. Press the menu key and select paramètres (or instellingen) and then contrôle parental (or kinderslot).
  2. Enter your parental control PIN code (this is 1234 by default, but you can change your PIN codes for Proximus TV whenever you want).
  3. By default, the parental control is activated on Proximus TV. Select Non (or Neen) to deactivate the parental control or change the default setting.
  4. There are different ways in which you can configure the parental control:
    • For TV programs: block or unblock TV programs based on age (-10, -12, -16, -18 or for all ages).
      By default, TV programs that are not suitable for the under-16s are protected.
    • For videos on demand: block or unblock rental movies based on age (-10, -12, -16, -18 or for all ages).
      By default, on-demand videos that are not suitable for the under-12s are protected.
    • Show movies without info: hide or display programs without information.
      By default, programs without information are displayed.
    • Show blocked titles: hide or display the titles of blocked programs.
      By default, the titles of blocked programs are hidden.
  5. Confirm your settings.

You have changed the parental control settings. The changes take effect immediately, so you don't have to restart your television or the decoder.


TV menu

TV menu
  1. Press the menu key and select mon compte (or mijn account) and then contrôle parental (or kinderslot).
  2. Enter your parental control PIN code (this is 1234 by default, but you can change your PIN codes for Proximus TV whenever you want), then press the OK key.
  3. By default, the parental control is activated on Proximus TV. Select désactiver (or deactiveren) to deactivate the parental control or select changer les paramètres (or verander instellingen) to change the default setting.
  4. There are different ways in which you can configure the parental control:
    • TV programs: block or unblock TV programs based on age (-10, -12, -14, -16, -18 or for all ages).
      By default, TV programs that are not suitable for the under-18s are protected.
    • Videos on demand: block or unblock rental videos based on age (-10, -12, -14, -16, -18 or for all ages).
      By default, on-demand videos that are not suitable for the under-16s are protected.
    • Programs without an age classification: hide or display programs without an age classification.
      By default, programs without an age classification are displayed.
    • Details of blocked programs: hide or display the details (titles, summaries, etc.) of blocked programs.
      By default, the details of blocked programs are hidden.
  5. After validating your changes, a confirmation screen will appear summarizing the parental control settings.

You have changed the parental control settings. The changes take effect immediately, so you don't have to restart your television or the decoder.


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