Install Norton Family Premier

Want to protect your children with Norton Family Premier? Follow the steps below to download the application from MyProximus and install it on your child's mobile phone, tablet or computer.

Norton Family Premier is part of Norton Multi Security, but it is not available for Mac.

We recommend that you download Norton via MyProximus

If you download the Norton application directly from the Norton website, Play Store or App Store, you will have to enter your product key to be able to use it.

Install Norton Family Premier on a PC

  1. After ordering Norton Multi Security, you will receive an e-mail or text message with a download link. If you don’t receive this message within 24 hours, send an e-mail to our technical department.
  2. Surf to this link on the PC where you want to install Norton. You will be redirected to the Norton overview page in MyProximus. If you don't have a MyProximus account, you have to create one first.
  3. Click the Download Norton Family Premier link.
  4. Enter your Norton user name and password. If you don’t have a user name and password, click the Create an account link.
  5. Tick the Yes box next to "My child uses this device".
  6. Click the Start installation link.
  7. You will be redirected to the Norton download page.
  8. Click Download and follow the steps.
  9. After the installation, surf to the settings page on norton.com to set the websites your children can visit, limit their Internet access, etc.

Installing Norton Family Premier on a mobile or tablet

  1. After ordering Norton Multi Security, you will receive an e-mail or text message with a download link. If you don’t receive a message within 24 hours, send an e-mail to our technical department.
  2. Surf to this link on the mobile phone or tablet where you want to install Norton. You will be redirected to the Norton overview page in MyProximus. If you don’t have a MyProximus account, you have to create one first.
  3. Click the Download Norton Family Premier link.
  4. Enter your Norton user name and password. If you don’t have a user name and password yet, click the Create an account link.
  5. Click the Install button.
  6. You will be redirected to the download page in the Play Store or App Store.
  7. Click Download and follow the steps.
  8. After the installation, surf to the settings page on norton.com to set the websites your children can visit, limit their Internet access, etc.

Need more help? You will find more information on installing and setting up Norton Family Premier on norton.com.

 

Do you have any other questions? Please contact us per e-mail.


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