Questions about Netflix on Proximus TV?

Do you want to watch films and series from Netflix on Proximus TV? Here you’ll find more information about conditions, availability, features, billing, etc.

  • What do you need to watch Netflix on Proximus TV?
    You need a Proximus Internet subscription and a Proximus TV subscription.
  • What’s the impact on your Internet usage?
    Whether you watch Netflix via Proximus TV, on your computer or via the app on your mobile device, you’re always using the Internet volume linked to your subscription. To watch Netflix programs in standard definition (SD), you need approximately 1 GB per hour, while high definition (HD) requires up to 3 GB per hour. You can limit your GB usage by adapting the streaming settings of your Netflix account.
  • Is it possible to record Netflix films and series via Proximus TV?
    No, it’s not possible to record Netflix films and series, neither via Proximus TV, nor via your computer or tablet. But with a Netflix account, you can watch films and series as many times as you like.
  • Is Netflix available via the Proximus TV application?
    Netflix is not available via the Proximus TV applictation. You can watch films and series on your mobile device via the Netflix website or the app.
  • Is it possible to pay for Netflix via the Proximus bill?
    Your monthly Netflix subscription must be paid directly to Netflix by means of a credit card. Proximus is not involved in the payment process. If you need a bill for your Netflix subscription, please contact Netflix.
  • Is it possible to pause a Netflix film or program on Proximus TV and continue watching on another device?
    Netflix remembers your viewed programs and where you stopped watching. As long as you’re logged in to your Netflix account, you can continue watching where you stopped, regardless of the viewing platform (via Proximus TV, the website, the app on your mobile device, a smart TV, an Apple TV, a gaming console, etc.).

Do you have any further questions after reading the information above? For other questions about Netflix login details, billing, connection problems, etc., please visit the Netflix help website. For specific questions about Netflix on Proximus TV, please contact us online.


Did you find this helpful?


More

Forum

Didn’t find an answer? Join our community where customers and experts help each other (in French).

Forum
Contact us