How to download the MyProximus app?

Install the MyProximus app for free on your smartphone or tablet.

First check the settings menu of your device:

  • Want to check your usage with the app? Make sure you can surf via 3G/4G.
  • Check that your device has the minimum system requirements.
  1. Go to your app store

    Play Store (for Android devices, 4.0 or higher)

    App Store (for iPhone and iPad: iOS 6.0 or higher)

    Windows Store (for Windows Phone WP 7.5 or higher)

  2. Click the icon to download and install MyProximus. This will take a few minutes.
  3. Once the installation is complete, click the MyProximus icon which appears on your device.
  4. Read and accept the user conditions.

The MyProximus app is now ready for use. For some sections you need your MyProximus login. Read our tips if you can't see all your usage.

Did you find this helpful?



Didn’t find an answer? Join our community where customers and experts help each other (in French).