Change your Favorite App

Some subscriptions include the usage of your favorite app free of charge. By default, this is the Facebook app, but you can choose a different app once a month via MyProximus.

Change your Favorite App via the MyProximus app

  1. Open the MyProximus app. If you don’t have it yet, you need to download it first.
  2. Select the section My Products and choose Favorite App.
  3. Select the app that you want to use free of charge and confirm your choice.
  4. Accept the terms and conditions.
  5. Tap OK to confirm your choice.

Change your Favorite App via the MyProximus website

Choose the app that you want to use free of charge and click Confirm
  1. Log in to the MyProximus website.
  2. There are 2 possibilities:
    • Do you see the My Favorite App box?
      1. Choose the app that you want to use free of charge.
      2. Click Confirm.
    • Don’t you see the My Favorite App box?
      1. Click the My Products tab.
      2. Click the mobile number for which you want to change the Favorite App.
      3. In the Options box, click Active.
      4. Select the option Favorite App.
      5. Choose the app that you want to use free of charge.
      6. Click Confirm.

You can change your Favorite App once per month. The changes take effect at midnight.


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