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Subscriptions

Free calls in the evenings and on weekends!

Rates outside the subscription

Fixed line with Free Calls National

Thanks to the subscription fixed line with Free Calls National you can make free calls during the evening, weekend and on public holidays.

National rates
Calls to a fixed line in Belgium or to a mobile number in Belgium
International rates
Calls to a fixed line in:
Price for a call to special numbers3

Prefix
Rates for other special numbers
  • 070: max.€0.30/minute (incl. VAT)
  • 0900: max. €0.50/minute (incl. VAT)
  • 0901:max. €0.50/minute (incl. VAT) or max. €0.50/call (incl. VAT)
  • 0902, 0906: max. €1/minute (incl. VAT)
  • 0903: max. €1.50/minute (incl. VAT)
  • 0904, 0907: max. €2/minute (incl. VAT)
  • 0905: max. €2/call (incl. VAT)
  • 0909: max. €31/call (incl. VAT)

Prices include VAT
.


Phone Line

Call all fixed lines in Belgium for a single rate. You also benefit from low rates to mobile phones and international numbers.

National rates
Calls to a fixed line in Belgium or to a mobile number in Belgium

Choose the Free Calls National option and call fixed and mobile numbers free of charge from 5 p.m. and on weekends and public holidays.

International rates
Calls to a fixed line in:
Price for a call to special numbers3

Prefix

0800

Off-peak hours6

Free of charge

Peak hours7

Free of charge

Connection cost

Free of charge

Rates for other special numbers
  • 070: max.€0.30/minute (incl. VAT)
  • 0900: max. €0.50/minute (incl. VAT)
  • 0901:max. €0.50/minute (incl. VAT) or max. €0.50/call (incl. VAT)
  • 0902, 0906: max. €1/minute (incl. VAT)
  • 0903: max. €1.50/minute (incl. VAT)
  • 0904, 0907: max. €2/minute (incl. VAT)
  • 0905: max. €2/call (incl. VAT)
  • 0909: max. €31/call (incl. VAT)

Prices include VAT
.


Social Rate

The social rate  is a reduced rate granted on social or humanitarian grounds.If you believe that you are entitled to this social advantage, we invite you to contact our Customer Service.

Already customer?

Enjoy the benefits of a Tuttimus

Combine your fixed line with your current product(s) in a Tuttimus. You will save a substantial amount every month and benefit from additional advantages!

Tailor-made options

Choose the Free Calls National  option and make free calls to fixed and mobile numbers from 5 p.m. and on weekends and public holidays. Do you often call abroad? Activate the Free Calls International option (€1/month) and make free calls to numerous European countries from 5 p.m. and on weekends and public holidays.

Call our customer service on 0800 55 800 (toll-free) or activate the option via your MyProximus account.

Rates for other special numbers
  • 070: max.€0.30/minute (incl. VAT)
  • 0900: max. €0.50/minute (incl. VAT)
  • 0901:max. €0.50/minute (incl. VAT) or max. €0.50/call (incl. VAT)
  • 0902, 0906: max. €1/minute (incl. VAT)
  • 0903: max. €1.50/minute (incl. VAT)
  • 0904, 0907: max. €2/minute (incl. VAT)
  • 0905: max. €2/call (incl. VAT)
  • 0909: max. €31/call (incl. VAT)

Prices include VAT.

Repair intervention
Proximus has fixed an amount of €85 (incl. VAT), for a "light" billable repair intervention. This fee covers the technician's call-out charge, approximately 30 minutes of his time, plus the materials used for the repair (e.g. couple of meters of wire or a splitter).
 

Your appointment with our technician will be confirmed by SMS.
To ensure that appointments for installation or repair work run smoothly, they are confirmed by SMS and by telephone half an hour beforehand. Offer reserved for Proximus residential customers, whose mobile numbers are in Proximus' databases.

You always remain accessible by phone.
Is there a technical fault on your fixed line? At your request we will forward all calls to your mobile phone. The call forwarding itself is free of charge but the calls remain payable at the rate determined by the customer's mobile rate plan.

Our technicians are at your service until 8 p.m. on weekdays and 4:30 p.m. on Saturdays.
Since surfing the net and watching TV are all the more important in the evenings and on weekends, we remain at your disposal for repairs and installations until 8 p.m. on weekdays and even on Saturdays.

Options

Paying options

Discover our options Unlimited Calls National, Unlimited Calls National/International, Free Calls International, Smart Services Benefit Pack and other options that will help you to optimize your fixed line.

More info

Free services

Discover our wide range of free services: Free Calls National, three-party conference, answering services PhoneMail Basic and PhoneMail, …

More info

Conditions

Footnotes

1 Tuttimus or Familus.
2 Free calls to mobile numbers are limited to 1,000 minutes per month. If you exceed that limit you will pay the Classic rates.
3 All your calls will now be billed by the second-from the very first second. And that applies to all national and international calls after the application of the connection charge.
4 Off-peak hours: Monday to Friday from 5 pm to 8 am and all day during weekend and public holidays.
5 Peak hours: Monday to Friday from 8 am to 5 pm.
6 Off-peak hours: Monday to Friday from 7 p.m. to 8 a.m. and all day during weekend and public holidays.
7 Peak hours: Monday to Friday from 8 a.m. to 7 p.m.
8 Bulgaria, Croatia, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, Sweden + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland + Morocco (only calls to fixed lines), Turkey (only calls to fixed lines), USA, Canada.

General conditions

General condition fixed line in a Pack

Free Calls National: For personal use only, and in accordance with the General Terms and Conditions of Proximus.  Cannot be combined with other options granting discounts on national calls. Not valid for calls to special numbers (07x, 09xx, except calls to and from the PhoneMail service).
Free Calls International: Option valid only for the fixed telephone on the Phone Line. Limited to 2,000 minutes per month. After that, you pay €0.25/minute + connection cost of €0.1143/call. One option per customer and for personal use only, in accordance with the General Terms and Conditions of Proximus.  Cannot be combined with other options granting discounts on international calls.

General conditions for a fixed line with Free Calls National

Only one Free Calls National per customer and only for personal use in accordance with the General Terms and Conditions of Proximus.
Cannot be combined with other options granting discounts on national calls.
Not valid for calls to special numbers (07x, 09xx, except calls to and from the PhoneMail service).

Prices include VAT.

Contact us
  • Call us on 0800 55 405(option « Become customer »)

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