This summer, we have shown that we’re always close thanks to our network. We certainly don’t keep you waiting: you needed a supersonic fast upload of your craziest festival pics and videos on your mobile, to send them to your best friends. Or to consult your own network when needing some urgent advice.
At proximus, we aim every day to improve the quality of our services
You can count on our experts when you need help. There are different ways you can contact our services: call, e-mail, chat, social media,… .
You have a technical question? Our operators are available until 22:00, even on Sundays. In case of issues with Proximus TV you can call them until midnight!
We also provide technical support at your home. Our technicians can come by, even on Saturdays.
Of course you can always visit one of our 1000 shops.
Every year, we boost our network at more than 200 events. This summer, too, a huge number of you benefited from this; view here the usage at the largest summer festivals.