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Unlimited Calls National

Calls without any limits or surprises

Advantages

  • Call without counting the minutes from your fixed line to all fixed lines in Belgium, unlimited, 24/7
  • 1000 minutes to call with your fixed line to all mobile numbers in Belgium, 24/7
  • No unpleasant surprises on your bill or payment statement: you pay a fixed amount per month

14.52 /month

Unlimited Calls National/International

Advantages

  • Call without counting the minutes from your fixed line to all fixed lines in Belgium, unlimited, 24/7
  • 1000 minutes to call with your fixed line to all mobile numbers in Belgium, 24/7
  • 1000 minutes to all fix and mobile numbers in Europe², Canada and the USA en to all fix numbers in Morocco and Turkey
  • No unpleasant surprises on your bill or payment statement: you pay a fixed amount per month

18.15 /month

Free Calls International

Free Calls International

With the option Free Calls International you call at no extra cost from your fixed line to fixed lines and mobile numbers in most European countries, the United States and Canada, and to fixed lines in Turkey and Morocco after 5 p.m., on the weekend and public holidays.

For only €1/month (incl. VAT).

You don’t pay an activation charge.

Rates

Calling to a fixed line
Calling to a mobile number
Calling to other destinations

Do you already have a fixed line?

Click the Activate button and follow the instructions.

Activate


Not a Proximus customer yet?

Free Calls International is included in Tuttimus and Familus

Compose your Tuttimus

Other options

You have the possibility to add a number of paying options to your subscription like: the Smart Services Benefit Pack, calling restrictions …

Smart Services Benefit Pack

The Benefit Pack offers the most popular Smart Services at a lower price.

  • Calling Number Display / Caller Name Display: You can see who is calling before you pick up, even if you're on the line. You can see who called you while you were away.
  • Call Waiting Signal: You can answer a second call without losing the first one.
  • Call Forwarding: You can forward your calls to a number of your choice.
  • Fixed Destination Call: You can program a number that is automatically dialled five seconds after you lift the receiver.

4.99 /month (incl. VAT)

Discover who’s calling: Caller Display or Name Display
Caller display:

You see the number of your caller before you pick up, as well as the numbers that tried to call you while you were away.

Availability:

  • You need a compatible telephone for this. Discover the phones that we offer or check whether your current phone is compatible with Caller Display.
  • If you have a private telephone switchboard. The Caller Display service does not operate directly is you have one of the following private telephone switchboard types: Forum I6, Forum I12, Forum R106, Forum R208, Vivaldi, Octopus, UKS 4000, 1/4, 2/10. Solution: Proximus can install a special connection for you that gets round the switchboard. Call free on 0800-55 500 to make an appointment.
  • If you have an ISDN line. The Caller Display service is already included on your ISDN line.

3.99 /month (incl. VAT)


Calling Name Display:

This service is not available separately. It is included in the Smart Services Benefit Pack. You see the name and number of your caller before you pick up, as well as of the people who tried to call you while you were away.

Call Waiting Signal

If a person tries to reach you when you are on the line with someone else, you will be alerted by a beep. You can take this second call without losing the first.
If you have an ISDN line: the Call Waiting Signal service is already included on your ISDN line.
If you have a Proximus Duo Line: the Call Waiting service is only available in the Smart Services Advantage Pack.

2.99 /month (incl. VAT)

Call Forwarding

Have your calls forwarded to your mobile or to another phone of your choice. Your caller pays the cost of the call to your usual telephone and you pay for the "forwarded" part of the call. Included on your ISDN line (but not available if you have a Proximus Duo Line).

2.99 /month (incl. VAT)

Fixed destination call

Program the number of your choice, e.g. of a person you can rely on in case of a problem (but not emergency numbers with 3 digits), and this number will be dialled automatically 5 seconds after you pick up.

2.99 /month (incl. VAT)

Anonymous Call Rejection

Any call that is not identified on your phone's display is automatically refused. If a person with a secret number calls, the service plays a message telling him that his number is rejected and that he must first deactivate the function allowing him to conceal his number. To activate this service, you first need the Caller Display or Name Display function.

After lifting the receiver, dial *933# to activate Anonymous Call Rejection or #933# to deactivate it.

2.99/month (incl. VAT)

Calling restrictions

You want to avoid surprises on your telephone bill or payment statement? You can block outgoing calls to special numbers.

There are two possibilities:

Permanent restrictions

You call our customer service to activate the service.
After that, Proximus programs the type of restriction you want for your telephone number.
Once these are installed, they cannot be removed without the help of our Customer Service department.
There are 6 types of permanent restriction:

  • Complete calling restriction: all calls are blocked except those to emergency service numbers
  • Calling restriction on non-national calls: blocks calls to non-national numbers (numbers outside Belgium, 090(x = 0,1,2,3,4,9), mobile phone numbers, 070, 0905 and 0906/0907 numbers).
  • Calling restriction on international calls: blocks all calls to numbers outside Belgium.
  • Calling restriction on calls to 0905 numbers (free): blocks calls to 0905 numbers, used for gaming.
  • Calling restriction on calls to 0906/0907 numbers (free): blocks calls to 0906/0907 numbers. The calls via internet (dial-up) to the following countries are blocked as well. See list underneath.
  • Calling restriction on calls to premium numbers (free): blocks calls to 090x- numbers (0900, 0901, 0902, 0903, 0904, and 0909) except for numbers connecting to internet services (from 090930 to 090936 included).

Price permanent restrictions

Installation charge: €15.60 (incl. VAT)

Subscription charge: €3.90/month (incl. VAT)


Temporary calling restriction

You call our customer service to activate the service.

After that, you program the type of restriction you want for your telephone number. You can activate and deactivate as many restrictions as you want. For security reasons, a password is required on your line (otherwise anyone can deactivate the call restriction).

Wake-up call service

Receive a wake-up call, but also a call to remind you of an important appointment, or if you need to catch a train or flight.

  • Dial 1950 (toll-free) and follow the instructions.
  • You will be called back on the telephone number from which you made the request.
  • If your line is busy or if you cannot answer, the wake-up call service will call back again a maximum of two times, every 5 minutes. This is billed per wake-up call at the moment of the execution of the order or of the last reminder call in the event of an unsuccessful attempt.

0.7450/order (incl. VAT)

Useful services

We offer you the following useful services independent from your subscription:

National and international information services
National information service (1404):
  • Available 24/7.
  • In less than a minute you get connected with one of our operators and receive the information you require, even when your information is imprecise.
  • At your request, you can be put in contact with the person or company directly.
  • You can leave a voice message for a person whose mobile number you don't know. This number will never be communicated to you for reasons of privacy.
  • Price per call: 1.59 + 0.25/minute (incl. VAT)

International information service (1404):
  • Available 7/7 between 6:30 a.m. and 10:30 p.m.
  • Access to millions of telephone numbers around the world.
  • You receive an answer in about 30 seconds.
  • Price per call: 3.19 + 0.36/month (incl. VAT)
Telegram

There are several formulas to choose from:

  • Comfort telegram
    A telegram ordered via the mail with an illustration for offering condolences or congratulations or without illustration.
  • The Standard National Telegram
    This is the conventional telegram revamped. The telegram is also sent by post and hand-delivered to the addressee. Telegrams ordered in the telegraph office from Monday to Friday before 8:30 p.m. are delivered the next day at the latest. If the next day is a public holiday, they are delivered the next working day.
  • The Flash Telegram
    This is the quickest method. As soon as our telegraph operators receive your telegram, our courier service makes a special delivery as quickly as possible. It is also possible to send a Flash Telegram and add a gift.

For international messages, your telegram will be sent by our telegraphists to the country of destination. It is delivered in accordance with the terms and conditions of express delivery in the country concerned.

Tariffs (national):

Tariffs (international):

How to send your telegram?
  • Send an e-mail to telegraph@proximus.com
  • Subject: Type of telegram (comfort, standard or flash) to: Name of recipient + the name of the country if the telegram is to be sent abroad.
  • In the text of the e-mail:
    Name, full address and telephone number of the sender in Belgium. If the telephone number is not Proximus or it is a mobile number.
    The sender's date of birth if you are a residential customer
    The company number if you are a company
    Name and full address of the recipient.
    The text you would like to send.
    A signature

    Example of an e-mail:
    Sender:
    Name:
    Address:
    Telephone:
    Recipient:
    Name:
    Address:
    Text:
    Signature:
  • Via telephone: 078 15 13 25
  • Via fax: 0800 22 035
  • Opening hours : Every working day from 7 AM till 10 PM
    Closed on Saturdays, Sundays and public holidays

Conditions

Footnotes

2 Europe includes: Bulgaria, Croatia, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, Sweden + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland.

3 Limited to 2000 minutes/month on the standard telephone line.  Beyond these 2000 minutes, the calls are invoiced at the Phone Line rates that apply for the chosen destination.

4The recipient's name and address are part of the first 20 words.

5 Words longer than 10 characters are considered as two words.

General conditions

General conditions for Unlimited Calls National Fix to Fix

Option valid only for the fixed telephone on the Phone Line. Up to 1 option per customer and only for private use in accordance with the General Terms and Conditions of Proximus.

Not valid for Internet traffic or paid abbreviated numbers and special numbers (07x, 09xx, 1xxx, except for calls to and from the PhoneMail service).

Cannot be combined with other options that give discounts on national calls, except for Free Calls National (when you combine Unlimited Calls National Fix to Fix with Free Calls National, Unlimited Calls National Fix to Fix is applied to calls to fixed lines in Belgium (unlimited) and Free Calls National is applied to calls to mobile numbers).

General conditions for Free Calls International

Are not included: Bahamas, Barbados, French Guiana, French Polynesia, Gibraltar, Guadeloupe, Hawaii, Virgin Islands, Martinique, Netherlands Antilles, Puerto Rico, Réunion

The numbers in Morocco starting with 526, 527, 533, 534, 540, 546, 547, 550, 553, 600 and 892 (preceded by land code 212) are not fixed lines numbers and are charged at the same rate as calls to mobile numbers.

Free calls from 5 p.m. to 8 a.m. on weekdays and around the clock on weekends and public holidays to fixed lines in most European countries and Morocco, Turkey, United States and Canada. On weekdays from 8 a.m. to 5 p.m. you pay €0.25/min + a connection charge of €0.1143/call

Option valid only for a fixed telephone on a Phone Line. Limited to 2,000 minutes per month. After that, you pay €0.25/minute + a connection charge of €0.1143/call. Only one option per customer and only for personal use in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on international calls.

Conditions for Smart Services Benefit Pack

You need a compatible telephone. Choose a telephone or find out if your current telephone is compatible with the Smart Services Advantages Pack.

The Caller Display service does not operate directly is you have one of the following private telephone switchboard types: Forum I6, Forum I12, Forum R106, Forum R208, Vivaldi, Octopus, UKS 4000, 1/4, 2/10. However, Proximus can install a special connection that bypasses the exchange. To make an appointment, call the toll-free number 0800 55 500.

If you have an ISDN line the Smart Services are already included in your subscription.

Prices include VAT

Contact us