- Unlimited fixed Internet data: for personal use only and in accordance with the General Terms and Conditions of Proximus. If the customer has used up his 500 GB, his Internet speed will be reduced until the first day of the following month, unless he activates an Extra Volume of 150 GB for free via MyProximus. More info on www.proximus.be/internetpolicy
- Internet speed: the download speed in your home will depend on your IT installation and the indoor cabling. To surf at maximum speed, these factors must be optimal. The use of Wi-Fi can also reduce your surfing speed. Go to www.proximus.be/vitesseinternet to discover the surfing speed in your home.
- Favorite app: the Mobilus subscription in a Tuttimus FullFiber or Familus Pack entitles you to unlimited data in Belgium for an application of your choice from a defined list. The customer can choose only one app and can change it once a month in MyProximus. Limits may apply for certain apps. For more info, see www.proximus.be/support. The general terms and conditions of the applications shall remain applicable. The protection measure against bill shocks shall apply for the favorite app. Proximus has made a selection of the most popular applications around. Proximus reserves the right to modify the offer with two months' notice.
- Free Netflix for 3 months: offer valid from 17/10/2016 through 31/12/2016 for all customers who subscribe to a Familus or Tuttimus FullFiber Pack. Eligible customers will receive their Netflix gift code within 10 business days of subscribing, by e-mail, letter or text message (depending on the contact details we have). The Netflix gift code is activated on www.netflix.com/specialoffer. Only one code will be provided per customer. The Netflix gift codes expire on 15/02/2017. The offer has a cash value of €29.97, which corresponds to 3 months of the "2 stream Netflix" service (Netflix on two screens). You can apply the value of the offer to a different plan, or other services offered by Netflix. Exchanges of this kind may alter the duration of the offer. With the exception of the above-mentioned exchange, the offer cannot be exchanged (e.g. for Netflix gift subscriptions). The offer cannot be reimbursed and is subject to the existing legislation. The Netflix service price plans are subject to change. If the price plan of the Netflix service should change before you use your gift code, while this offer is valid, you will be entitled to the equivalent total value for the new price plan. Valid for the full term of the contract between Netflix and Proximus, and subject to changes imposed by Netflix. For more details, surf to www.netflix.com/termofuse Proximus makes Netflix available, not just via the Proximus TV decoder, but also on a computer and other devices connected to the Internet. To watch Netflix on Proximus TV, customers must have an Internet subscription and TV subscription from Proximus.
- Unlimited usage: for private use only and in accordance with the General Terms and Conditions of Proximus.
- Blockbuster: free blockbuster (on-demand movie) in a Tuttimus FullFiber and Familus Pack. The customer can choose one movie per month from an exclusive selection. The free movie can be rented any time of the month. When the rental is activated, the movie is available for 48 hours. An unused free movie from a given month cannot be carried over to the next month. The catalog is updated regularly.
- TV bonus option: the customer can only choose one TV bonus from a defined list and can only change it twice a year. Proximus reserves the right to modify the offer with two months' notice.
Calling without counting the minutes :
- Free Calls: unlimited calls for private use only and in accordance with the General Terms and Conditions of Proximus.
- Free Calls National: unlimited calls to fixed lines in Belgium. For personal use only, in accordance with the General Terms and Conditions of Proximus. 1,000 minutes to Belgian mobiles during off-peak hours. After that, Classic rates apply. Calls during peak hours to a fixed or mobile number in Belgium: €0.74/call incl. VAT. Cannot be combined with other options granting discounts on national calls. Not valid for calls to premium numbers (07x, 09xx, except for calls to and from the PhoneMail service). Maximum 2 Free Calls National per customer.
- Free Calls International: Calls to fixed and mobile numbers (max. 2,000 min/month) to most European countries² as well as the United States and Canada, and to fixed lines in Morocco and Turkey during off-peak hours. After that, the per-minute price applies: connection charge of €0.1143/call , and €0.25/minute to fixed lines and €0.55/minute to mobiles . Option valid only for the fixed phone on the Phone line. No more than 2 options per customer and only for personal use in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on international calls.
Off-peak hours: Monday to Friday from 5 p.m. to 8 a.m. and all day on weekends and public holidays.
Peak hours: Monday to Friday from 8 a.m. to 5 p.m.
List of 39 foreign countries: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland + Morocco, Turkey, Canada and United States.
- Free Family Calls: unlimited calls 24/7, only between the fixed and mobile numbers (except for Full Control subscriptions) that form part of the Tuttimus FullFiber Pack to which the customer has subscribed, with up to 6 mobile numbers per Pack. Unlimited usage for private use only and in accordance with the General Terms and Conditions of Proximus.
- Proximus TV : Pour plus d’infos sur la disponibilité de Proximus TV, la couverture HD, la possibilité de raccorder plusieurs téléviseurs ou l’offre de chaînes et de bouquets selon les régions : www.proximus.be.
- TV Replay, TV Replay+ : depuis le 01/06/2015, TV Replay est gratuit pour tous les clients ayant déjà ou optant pour un de nos Packs Familus & Tuttimus FullFiber. La disponibilité des programmes TV en TV Replay dépend des chaînes de télévision et des autorisations qu’elles ont ou non reçues pour exploiter ledit programme. Également disponible sur ordinateur, tablette et smartphone via l’app Proximus TV. La liste des chaînes disponibles en TV Replay sur Proximus TV et l’app Proximus TV ainsi que les conditions particulières sont à lire sur www.proximus.be/tvreplay. TV Replay n’est pas disponible pour les clients Scarlet.
Proximus TV: For more information about the availability of Proximus TV, HD coverage, the possibility to connect several TV sets, or the offer of channels and packages in your region: www.proximus.be
- Wi-Fi Hotspots and Smart Wi-Fi: every person who connects to a Wi-Fi Hotspot must have registered for the service and accepted the general terms and conditions. Smart Wi-Fi is included in the Packs with Mobilus and can be activated via the MyProximus/Network app (no login required).
- Advantages of Mobilus in a Pack: monthly reduction valid for the Mobilus S and L subscriptions and extra data for Mobilus M, while the customer keeps his contract. You can add up to 6 mobile phones to Packs with the same advantages. All the information about our Packs can be found on proximus.be/mobileinpack.
- Protection measure: to avoid bill shocks, the service is blocked if the customer goes over his bundle limit by €60. If he wishes, the customer can unblock his service by contacting our customer service.
- Calls and textswith Mobilus to all fixed and mobile networks in Belgium, except for premium numbers (voting lines, 0900 numbers, etc.). Calls are billed by the second starting from the 61st second.
- Unlimited usage for personal use only in accordance with the General Terms and Conditions.
Internet (data):the data included is valid only in Belgium. Usage within and outside the subscription is billed per 1 KB Once your subscription credit has been used up, calls and MB will be billed according to the applicable rate plan. Unused minutes and MB cannot be carried over to the next month. L'option Data & Travel n’est pas compatible avec les options roamings suivantes : Proximus International Call, Vodafone Preferred, Bordering Countries, Vodafone Eurocall, Bizz Mobile Europe, Bizz Mobile Europe +. 4G : profiter du réseau 4G Proximus nécessite un appareil compatible.
Mobile Coverage Extender in a Tuttimus FullFiber Pack :The Mobile Coverage Extender (value: €5/month) is only included for customers who have a Tuttimus FullFiber Pack with at least one Mobilus L - 10 GB. Maximum 1 Mobile Coverage Extender per customer For use in Belgium only, in accordance with the general terms and conditions. The MCE can only be ordered and installed on a Proximus fixed Internet line and must be used by a Proximus mobile customer. Mobile usage via the Mobile Coverage Extender is billed according to the applicable rates for the mobile subscription. Up to 4 simultaneous users. Maximum Proximus 3G coverage of 200 m². The Mobile Coverage Extender is and remains the property of Proximus. If the service is terminated, the customer must return the device to Proximus. You will find more information and the terms and conditions on www.proximus.be/mobilecoverageextender
- Wi-Fi Extender Starter Kit and Tuttimus FullFiber Pack: The Wi-Fi Extender Starter Kit (value: €99.99 – incl. Recupel charge) is only included for customers who have a Tuttimus FullFiber Pack with at least 1 Mobilus L 10 GB. For use in Belgium only, in accordance with the general terms and conditions. Maximum 1 Wi-Fi Extender Starter Kit per customer.
- Free installation: free installation by a technician (value: €59) for new Tuttimus FullFiber customers.