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Solutions for people with a disability

A mobile phone that's suitable for me

These mobile phones, smartphones and tablets have been tested by an independent team of people with a disability. They take into account the specific needs of each disability.

Proximus has developed a series of useful icons which can be found on our website, in our magazine and shops. These icons show which device is suitable for which disability.

You have questions after reading the information here below ?

A mobile phone for the blind and visually impaired

These devices allow you to:

  • Identify your caller through the ringtone
  • Send messages via preconfigured texts
  • Install useful apps that help you

A mobile phone for the deaf and hearing impaired

These devices allow you to:

  • See and feel when you receive a message or call
  • Make video calls
  • Send text messages and e-mails
  • Install useful apps that help you

A mobile phone for people with a mental disability

Looking for a simple device that's easy to use? These mobile phones have:

  • A simple menu
  • Large keys
  • A clear screen

A mobile phone for people with a physical disability

These devices allow you to:

  • Call handsfree
  • Send messages via preconfigured texts
  • Install useful apps for wheelchair users

Want to buy a device?

Order online or visit a Proximus Center near you

You can also make an appointment in a Proximus Center: that way, you avoid long queues, receive specific advice, and are helped as soon as you enter the Proximus Center.

Our partners

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Proximus cooperates with a few partners in order to offer you a customized solution. Send us an email and we will book an appointment.

A suitable fixed telephone

Proximus has developed a series of useful icons which can be found on our website, in our magazine and shops. These icons show which device is suitable for which disability.


Fixed telephony for people with a disability

All the telephones selected from our catalog of cordless and fixed telephones have an icon indicating the type of disability for which the device is suitable.

These phones are not only easy to use, but also have a number of other advantages, such as:

  • large keys
  • compatible with a hearing aid
  • very clear sound

Some devices can also be rented instead of purchased.


Want to buy a device?

Order online or visit a Proximus Center near you

You can make an appointment in a Proximus Center: that way, you avoid long queues, receive specific advice, and are helped as soon as you enter the Proximus Center.

A rate plan that's suitable for me

Each person has different needs and requirements, depending on his or her disability. That's why we would like to highlight a number of rate plans.

Discover the Mobilus offer, the mobile subscriptions for smartphones and mobile phones.

With Free Calls National, you have a subscription for fixed telephony which allows you to make free calls after 5 p.m. on weekdays and during the weekend, to all fixed lines and mobile numbers in Belgium.

You can also benefit from the social rate, which offers you a discount on your monthly subscription, both for your fixed line and mobile phone. You need to submit an application to receive this benefit, however.

Solutions for people with a disability

Useful apps for your smartphone or tablet

Smartphones and tablets offer a host of possibilities that make your life easier. There are numerous applications on the market that can help you. Discover our selection here.

 Solutions for people with a disability

BIG launcher

With this application, you receive six large, instantly recognizable icons.

Suitable for:

  • the visually impaired
  • people with a mental disability
  • people with a physical disability
 Solutions for people with a disability

Zoom Plus Video Magnifier

This application makes it easier to read texts, thanks to its zoom function. Moreover, you can easily change the colors and contrast of the text or background.

Suitable for the:

  • visually impaired
 Solutions for people with a disability

Box of Words

The application which speaks for you with the words and sentences you choose and write in your mother tongue.

Suitable for:

  • people with speech problems
  • elderly people
  • people with a physical or mental disability
  • people affected by language disorders

Emergency services

Good to know

  • The numbers 100, 101 et 112 are also reachable by fax.
  • The emergency calls toward the numbers 100 - 101 - 103 - 107 - 110 - 112 and 0800 are free.
  • Warning: the emergency services are not yet reachable via text message, e-mails or broadband.

Emergency services offering assistance on site:

  • Emergency medical services: 100 or 112
  • Fire services: 100 or 112
  • Police services : 101 or 112
  • Emergency preparedness : 112

Emergency services offering remote assistance:

  • Poison control centre : 070/245 245
  • Centre for suicide prevention : 0800 32 123
  • Tele-Home : 107
  • Children Listening : 103
  • Child Focus : 116 000 (European centre for missing children and sexually exploited)
Contact us