Premium Club


Proximus points and advantages program

Premium Club is the online loyalty program for Proximus customers. Once you have registered, you will automatically start to save points with each Proximus invoice. We keep you informed about our events, gifts,... on a regular basis, and we also tell you how you can collect extra bonus points. Points can be consulted at any time via your MyProximus account.

How to become a member?

All Proximus customers can join the Premium Club without any fees. In order to become member, a valid e-mail address and MyProximus account are mandatory.

You already have an MyProximus account

You can register and manage your Premium Club account via our MyProximus, in the section « My Premium Club», or use the direct link « I register ».

If you are not yet logged in, you will need to enter your username and password.

You do not have an MyProximus account yet

You need to create an MyProximus account in order to have access to Premium Club and many extra services.


My points balance and exchange my points

Via MyProximus you can manage your Premium Club at any time. Check your current points balance and see how many points will expire and when.

Consult the awards catalog and choose your gift. Some examples from our catalog:

  • Free call credit for you fix line or mobile phone
  • A smartphone or another mobile phone from our selection
  • A large choice of gift vouchers
  • ... and so much more!

You can access MyProximus at home on your computer or anywhere else on your smartphone!

Manage your Premium Club as you wish:

Online using your MyProximus account

You don’t have a MyProximus account yet? Create your MyProximus account in order to have access to Premium Club and many extra services.

On your smartphone

Via 'My Premium Club' within the MyProximus app, you can consult your points balance and exchange your points. You need your MyProximus account for this.

Why should I exchange my points online

Collect points

Collect basis points automatically

It's very easy and you don’t have to take any action!
Become a member and automatically receive 3 basis points for every euro on your Proximus bill. These points are awarded based on the total amount of your bill, VAT excl., and we add them to your Premium Club balance every month.

Bonus points

Bonus points

Save extra points !

Receive bonus points for the purchase of a mobile phone, smartphone, fixed phone or tablet in a Proximus shop or via www.proximus.be . You receive 3 points for every euro on the purchase price (excl. VAT). To have these points added the next month, send a copy of the invoice to club@proximus.com, or by mail to Proximus Loyalty, Bolwerklaan 21 box 22, 1210 Brussels mentioning your loyalty number.

Keep an eye on your mailbox, we’re planning some extra actions… 

Good to know

Good to know!

  • You have more than one Proximus mobile number? You hold several Proximus services?
    We gather all your points to make your life easier.
  • Your points are valid during 2 years from the moment they were attributed to you.
  • You wish to know how many points you hold?
    • You can consult at any time your balance online via your MyProximus (section "My Premium Club").
    • You could at the same time verify or review your personal data and preferences, consult your historic or transfert points to a Premium Club friend.
    • Via ‘My Premium Club’ within MyProximus app you can verify your current points balance and see how many points will expire and when. You can also consult the awards catalog and choose your gift. The overview of recent transactions and orders is also available.


Enjoy special advantages as Premium Club member:

  • Ongoing customer events at attractive price : Customers days
  • Contests: cease your chance and win free tickets.
  • Event tickets with your Premium Club points:
    • Red Devils
    • Concert tickets
    • ...