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Unified Communications

Microsoft Skype for Business

Improve the customer experience as well as the communication between your employees

  • A single interface that unites instant messaging, presence indicators, audio, video and web conferencing and enterprise voice (PABX functionalities)
  • Smooth communication between employees in different locations that can be set up directly from Word, Excel, Outlook or SharePoint
  • One integrated platform that is easy to manage, maintain and secure
  • User-friendly and very intuitive interface
  • As Microsoft Gold Partner, Proximus will facilitate a phased approach

Tip: combine Microsoft Skype for Business with Fixed Mobile Unification to fully integrate your Proximus mobile phones with your office telephony platform. That way, your Microsoft Skype for Business solution becomes available on any fixed or mobile device. Your employee only has one mobile phone number. When he is connected, he is reachable through the company number and calls will be charged to the company. When is is not connected, calls will be charged to the mobile phone bill.

Cisco Unified Communication

0% financing for the acquisition of Cisco UC&C solutions (lease agreement duration of 36 months)

  • Connect mobile phones with the enterprise platform and increase productivity
  • Improve organizational communications and accelerate decision making thanks to desktop sharing and conferencing solutions between employees at different locations
  • Access user status information and click to communicate directly from Microsoft Office applications with Cisco Jabber
  • Make presence and IM available on all devices to all users with Cisco Jabber for Everyone
  • Sophisticated call routing and comprehensive contact management capabilities for all your agents with Cisco Unified Contact Center Express
  • As a Cisco Gold Partner, Proximus will help you choose the right solution

Tip: combine Cisco Unified Communication with Fixed Mobile Unification to fully integrate your Proximus mobile phones with your office telephony platform. That way, your Cisco UC solution becomes available on any fixed or mobile device. Your employee only has one mobile phone number. When he is connected, he is reachable through the company number and calls will be charged to the company. When is is not connected, calls will be charged to the mobile phone bill. Read more about Fixed Mobile Unification (.pdf)

Avaya Unified Communication

  • Transform your traditional, single-purpose solutions for voice, video, e-mail and instant messaging into a true multimedia, multimodal architecture
  • Connect employees at any location with Avaya Aura®, regardless of the infrastructure the endpoints reside on
  • Use real-time voice and video communications, unified communications, contact center, messaging, auto attendant and advanced conference calling
  • Offer your end users and agents a highly personalized experience with the context-sensitive Avaya AuraTM Contact Centre Suite
  • Opt for automatic call distribution and routing with Avaya Aura® Call Center Elite or use real-tim and historical information to deliver a seamless customer experience with Avaya Aura® Contact Center
In cooperation with Avaya, Proximus offers intelligent communication solutions

Customer stories

H.Essers

H.Essers supports the collaboration between its employees with Microsoft Lync.

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Group Delorge-Peerlings

The Office staff of Group Delorge-Peerlings collaborate on a UC platform.

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Private customers, the self-employed, and small companies can contact their dedicated customer service.