×
×

What constitutes good service for you?

What constitutes good service for you?

A cutting-edge network is nothing without excellent service

"I know at any moment who I can call for any kind of question. I appreciate their responsiveness and honesty."

Christian Moedts, Network Engineer at Comet Group

Read the interview
Els Desauw

Els Desauw has her say

A single contact point is very valuable.

Watch the video

“Thanks to optical fiber in Belgium, your business is ready for tomorrow.”

Muriel Jadot, Marketing Manager Proximus

Read more

What’s great about our service and what are our weak points?

Give your opinion!

Proximus customer service

What is our approach?

Comet hand in hand with Proximus

Christian Moedts, Network Engineer within Comet Group

Christian Moedts, Network Engineer within Comet Group, really appreciates the relationship of trust he has established with Proximus. For him:

  • Proximus is always available and responsive in looking for solutions to a problem
  • Proximus knows the company very well and makes suggestions which are beneficial to the business
Read the interview

How Proximus approaches customer service

Katia Battheu, Director of Enterprise Operations and Pascal Vanswegenoven, Head of Business Support Centers at Proximus

Quality is our watchword, also when it comes to customer service

But why is customer service so important? And how does our unique approach fit with the professional market? We asked Katia Battheu, Director of Enterprise Operations at Proximus, and Pascal Vanswegenoven, Head of Business Support Centers at Proximus.

Read more

To always be accessible. That’s why Desauw chose Proximus

Proximus is an excellent partner for installation company Desauw

Because being constantly accessible is crucial. Their contact person at Proximus is of great value to them. Robin answers their questions, makes sure the company can keep on working and thinks along with them.

Optical fiber in Belgium

Optical fiber in Belgium is a reality for businesses. It’s now possible to work, connect and share more quickly, and with total security. Stable and adaptable, it offers the bandwidth and speed that your business needs. So you can serve your customers even better tomorrow.

Read more

How do you approach service?

Customer service is your business’s signature

Join the round table discussion!

Customer service is your business’s signature and it gets more important by the year. But how do other businesses approach their service? And what challenges do they face in the near future?

  • Find out on 02/03/2017 during the round table discussion at Proximus.

Our magazines

One magazine

As a CIO and ICT decision-maker, you can read about the latest trends in One magazine, and we offer you inspiration and perspective in the field of ICT and telecoms from a business point of view.

Perspective magazine

Perspective magazine lets leaders of middle-sized businesses see their company through new eyes. There, you can also read about new insights with a fresh approach which will take your business to a higher level.

Contact