Internet connection

Foolproof Internet

Are you really going to let this pass by you...

...high-performance connectivity to cope with the quantity and type of data exchanged

...access everywhere, indoors but also on the go

...a partner at your side in case of problems


Pro and Pro+ Internet

Set-up from A to Z
  • Installation and configuration of the modem or router.
  • Connection of the various peripherals.
Professional support, day and night
  • Helpdesk available 24/7 by phone.
  • Experts specially trained.
Guaranteed repair time
  • Guaranteed repair within five working hours in case of faults.
  • Or, failing that, a free temporary solution via the mobile network.
Free IT assistance
  • One free telephone assistance session per month. Our specialists will answer all your questions about your computers and IT infrastructure (PC, printer, virus,…).
  • If necessary, intervention at your office. A supplement is to be paid.

Standard rates

Prices excl. VAT

Do you prefer to manage your own router?

If you prefer to choose and manage your router yourself, we have the specially adapted Internet Pro+ Essential package for you. Contact us for more information.

Our options for protecting your Internet

Additional IP addresses

Internet Pro+ comes with a fixed IP address. This allows you to remotely access your server via an internet connection. Do you have several servers, e.g. for your website, e-mail or surveillance cameras, and do you wish to remotely have access to these date, you'll need several IP addresses. This is possible with the option IP Pack.

  • Available for Internet Pro+ and Pro+ Essential
  • 4 to 32 additional IP addresses
  • Subscription: €25/month
A back-up solution
Reconnection, pending repair

If you have a problem with your Internet access, we’ll ensure its repair within five working hours. If your connection cannot be restored within that time and you want to be reconnected as quickly as possible, you can request a temporary solution that works via the 3G or 4G network. This service is free of charge and included by default in the Internet Pro and Pro+ subscriptions

A permanent solution

With Mobile Back-up on Internet Pro+, in the event of a failure, the Internet connection is automatically switched over to the 3G mobile network. When the fault has been cleared, the connection is automatically switched back to the fixed line.

  • Installation: €100 on an existing line, free of charge on a new line.
  • Subscription: €20/month.
  • Mobile data usage during the back-up phase: free of charge
Rock-solid cyber protection
A protection of your PC and mobile devices

  • Complete protection against spam, viruses, phishing, personal data theft, etc.
  • Remote location of your device if it is lost or stolen.
  • A single subscription to protect up to five devices.
  • €4.13/month excl. VAT
Securing your enterprise networks

  • Protection of your company network against all cyber threats: antivirus, antispam, firewall, URL address filtering.
  • Creation of a virtual private network (VPN) for secure remote access.
  • €79/month
  • Installation: €250
Optimal indoor coverage

Despite the quality of our mobile network, the signal can be weak inside buildings with good insulation or concrete walls. With the Mobile Coverage Extender Pro use your internet connection to amplify the mobile signal within your company building. The Mobile Coverage Extender Pro provides a 3G signal up to 30 meters inside your company.

  • It connects directly to your modem or router.
  • Reach of 20 to 30 meters and coverage up to 1,000 m² depending on the building.
  • Up to 16 simultaneous users for calls or data.
  • €25/month.

More info

Internet Pro+ Schools

A safe high-speed Internet offer for your school

  • Unlimited volume
  • 100 Mbps download speed
  • 20 Mbps upload speed
  • Up to 32 fixed IP addresses included
  • Router included + integrated firewall
  • Helpdesk available by phone 24/7
  •  Repair within 5 hours
  • A partnership to help you realize all your telecom and IT projects
  • €60/month

Related products

Your office follows you wherever you go

SME in the Cloud allows you to recover your trusted PC environment from any device connected to the Internet.

A dedicated connection between your sites

Proximus Explore can connect all your sites together. You benefit from an exclusive, guaranteed fast Internet connection.

Get inspired


Promotional conditions

Valid promotion during one year for all new signed contracts between 01/07/2015 and 31/12/2016

General conditions

Speed: Your download speed at the office depends mainly on the distance between the connection point and the exchange, your computer installation and the indoor cabling. Only if those three are optimal, will you be able to enjoy the maximum speed. Visit www.proximus.be/bizzinternetspeed to know Internet surfing speed at your office.

Mobile Internet: if the volume is used up: €0.083 per additional MB. Only for use in Belgium. In order to enjoy Mobile Internet you need a modem or a device with integrated 3G/4G technology. You need to combine a mobile phone subscription in a Pack with Office&Go, as well as a compatible device in order to surf with your smartphone via the 3G/4G network.

Repairs within 5 working hours: In case of an incident with the Internet access or one of the Internet services (e-mail) you can count on a guaranteed repair within 5 working hours (not on Sundays and public holidays) if the incident is reported before 5 p.m. (before 1 p.m. on Saturdays). If it cannot be restored within the agreed timeframe, we will temporarily restore it via the 3G/4G network.

IT Assistant: IT assistant helps you to solve all IT-issues, such as configuration of your internet, PC, Windows 8, connecting printers, etc. If an intervention at your premises is required, charges will apply. If the issue you called us for reoccurs a second time, and if you call us back within 7 days, we will solve the issue free of charge. The service can not be contacted for paying installations such as Microsoft Office 365, installation of your internet, etc.

Price excludes VAT.

Conditions IP Pack

Offer reserved for business customers.

IP Pack only available on Internet Pro+ (Essential) connections.

The customer must fill in the IP Packs order form and explain his needs by describing his network. This will be verified by the competent services.

As a responsible member of the Internet community, Proximus fully complies with the directives of the IANA and RIPE NCC on the allocation of IP addresses and their routing. The number of available IPv4 addresses (32-bit addressing) keeps decreasing while demand is constantly growing. To allocate the addresses efficiently, RIPE (www.ripe.net) and other organizations responsible for registration and monitoring closely adhere to the directives cited in the main points of Internet Registries - IP allocation (see RFC2050). Moreover, Proximus and its customers are required to comply with these directives. Just as the competent authorities allocate IP addresses to Proximus (which rents them), the same applies to Proximus customers. The networks allocated to Proximus within CIDR (Classless Internet Domain Routing) blocks are non-transferable and therefore may not under any circumstances be allocated to another entity. Proximus reserves the right to resize or remove the address class(es) allocated to a given customer at any time and without prior notice.

The IP Pack will be configured remotely by Proximus at network level. The server must be configured by the customer.

The installation is always free of charge, whether the customer already has an Internet Pro+ (Essential) connection, or acquires his IP Pack at the same time as his Internet connection.

Price excludes VAT.


Please contact your account manager for more information or click the Contact me button to fill in the form and we will contact you as soon as possible.

Contact me

Private customers, the self-employed, and small companies can contact their dedicated customer service.