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Exchanges

Call Connect

An exchange in the cloud

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Free installation for every new Call Connect from 01/09/2016 to 31/12/2016.

Benefit from all the features of a telephone exchange without having to invest in equipment and maintenance

  • Manage all aspects of your telephony (easily add or remove a user).
  • Pay one price per user per month (i.e. €22/month/user).
  • Use a single number for all your incoming and outgoing calls, whether from your fixed line or mobile phone.

*A minimum of two licenses are required for Call Connect.

What you need to use Call Connect
  • A fast Internet line (VDSL)
  • A standard license per user* which includes:
  • a Call Connect standard license
  • phone numbers
  • a virtual voice channel
  • the Unlimited Calls National/International rate plan
  • voicemail
  • softphone on a PC
Optionally
  • Buy or rent fixed phones (corded or cordless)
  • Buy other types of licenses
    • Mobile client on smartphone: allows you to forward company calls to your smartphone
    • Auto Attendant, Operator, Advanced User and Call Center
Call Connect

More details...

Phone reception
Call management
Call management while on the move
  • All your calls can be forwarded to voicemail
  • Music on hold
  • Possibility to have all or some of the company's phones ring so that the first person available takes the call
  • IVR: multiple-choice menu for welcoming your customers (as from 5 users), so you only give out one number for your company and the customer reaches the right person straight away
  • Possibility to link the phones to a database, to give the caller a personal welcome
  • Call forwarding and call transfer
  • Call forwarding
  • Number cascade: if one of your numbers is busy, the call goes directly to another number and so on until someone picks up
  • Last-number redial
  • Multi-party conferences: you can conduct meetings over the phone and manage multiple interlocutors remotely
  • Presence indicator on the phones
  • Call hold
  • Instant Messaging
  • Call reporting (call duration, call destination, call origin, calls per extension, etc.)
  • Call forwarding to your smartphone.
  • Application on your smartphone for calling via Call Connect. With this application, your fixed-line number is displayed on the screen of the person you are calling. Your mobile number remains confidential.
  • Access to all Call Connect features via your application, allowing you to manage your calls wherever you are. For example: access to your company directory, call history, control functions such as call hold, call transfer, conference call, call resume, etc.
  • Accessible on all Android and iPhone phones, this allows employees to choose and use their personal mobile phones for work in a completely secure way.
  • Simultaneous ringing on your fixed-line telephone and smartphone, which is useful if you’re not at your desk.

Forum 500/5000

Guarantee an excellent customer contact with an exchange that fits your business needs

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Free installation for every new Forum 5000 from 01/09/2016 to 31/12/2016.

Advantages

  • Adapt the number of users at any time to the size of your company
  • Welcome your customers in a professional way thanks to the integrated control panel, call center and automated attendant
  • Remain reachable and don’t miss a single call to your company number, even when using cordless or mobile phones
  • Use instant messaging, video, document sharing, Click to Dial, Voice to Email and integration with Outlook
  • Free calls between branches on different sites with Business Trunking (in combination with Explore, the private network)

Solutions

The Forum® 500/5000 telephone exchange is a digital IP enabled (Forum 500) or native IP (Forum 5000) communication system. It is a hybrid system, which ensures compatibility with all types of phones, internal cabling and external connections. 

Features
  • Proposed with the latest IP telephones
  • Compatible with SIP networks such as Explore and Publilink networks and Enterprise Voice solutions
  • Combines the features of telephony and IP technology to enable the use of VoIP, DECT over IP, etc.
  • Certified DELL server
  • Business Trunking available in combination with an Explore data network
  • Creation of an Internet Wi-Fi network in your company via DECT antennas
  • Technical assistance formulas (.pdf in French) optionally available
  • Forum 500/5000 manuals and software (FAQ website for self-employed and small companies)

Forum 700

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Free installation for every new Forum 700 IP from 01/09/2016 to 31/12/2016.

Advantages

  • Compatible with the latest intuitive Alcatel phones (integrated keyboard, short numbering, etc.)
  • Welcome your customers in a professional way thanks to the integrated control panel, call center and automated attendant
  • Remain reachable and don’t miss a single call to your company number, even when using cordless or mobile phones
  • Manage your calls from your PC
  • Use instant messaging, presence on social networks, video, Click to Dial, Voice to Email and integration with Outlook
  • Free calls between branches on different sites with Business Trunking (in combination with Explore, the private network)

Solutions

The Forum® 700 telephone exchange is a native and hybrid IP system, which ensures compatibility with all types of phones, internal cabling and external connections.

Features
  • Compatible with the latest analogic, digital and IP telephones and proposed with a brand new range of fixed (digital and IP) and wireless (DECT) telephones for LAN up to 1 GB
  • Compatible with your internal phone or LAN cabling, external ISDN connectivity or SIP networks such as Explore and Publilink networks and Enterprise Voice solutions
  • Combines the features of telephony and IP technology to enable the use of VoIP, DECT over IP, etc.
  • The Alcatel-Lucent customer experience is maintained (alphabetic keyboard in some phones devices, specific features,…)
  • A completely integrated call center (Automatic Call Distribution) consisting of an "operator" interface, a "supervisor" interface and statistics tools An integrated LAN switch for sharing information, peripherals, the Internet or e-mails
  • Business Trunking available in combination with an Explore data network
  • Technical assistance formulas (.pdf in French) optionally available
  • Forum 700 Brochure (OpenTouch suite for the SMB) (.pdf)
  • Forum 700 manuals and software (FAQ website for self-employed and small companies)

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Conditions

Promotion conditions

Promotional offer for free installation of Forum 5000, Forum 700 IP and Call Connect telephone exchanges

  • The promotion offering free installation from 01/09/2016 to 31/12/2016 applies to all customers who sign a new rental or purchase contract. 
  • This promotion is not applicable to Proximus customers who have not yet reached the end (3 or 5 years) of their telephone exchange rental contract.
  • The promotion does not include the technician's travel expenses or applications and accessories for the telephone exchange.
  • Nor does the promotion include any additional internal cabling or specific on-site work that may be required or the VoIP lines for Forum 5000 & Forum 700 IP (Bizz IP Telephony Multi and Explore Business Trunking).
  • The promotion can be combined with cash back offers for Forum 5000 & Forum 700 IP telephone exchanges.Forum
General conditions
  • Call connect is available as of 2 users. A VDSL2 Proximus Internet line is required for using Call Connect; Call Connect is intended for a minimum of two users. The price of €24 includes: unlimited calls 24/7 to all fixed lines in Belgium, 1,000 min./month to mobile numbers in Belgium, 1,000 min./month to all fixed and mobile numbers in Europe (except for special numbers) plus Canada, the United States, Morocco (only from fixed to fixed), and Turkey (only from fixed to fixed).
  • General Terms and Conditions

Contact

Please contact your account manager for more information or click the Contact me button to fill in the form and we will contact you as soon as possible.

Contact me

Private customers, the self-employed, and small companies can contact their dedicated customer service.