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What you need to know to install your Internet and/or Proximus TV

Proximus takes care of your whole installation! 

Benefit from the expertise of our technicians at no extra charge.
One-time activation charge: €59 in total transparency.
When you place your order, we will check if a technician's visit is necessary. If it is, he will come by and install everything for free.

Did you know that our technicians can be dispatched until 8 p.m. on weekdays and 4 p.m. on Saturdays?

As you have recently purchased a new Proximus subscription, discover the next steps for installing your Internet and/or Proximus TV, as well as some practical information about your products.

In this document (French version, .pdf), you will find the following information:

  • All the communications you will receive from us.
  • The date/time you can carry out your installation.
  • All the details about the installation by a technician.
     
    • What we expect you to do.
    • What we do for you.
    • What we do not do for you.

Tips and tricks for a good and quick start with your product

Help and support

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