- Not a new street, but an existing one? Nothing changes for you.
- If you concluded a partner agreement with Proximus, or would like to, this new measure does not apply to you. Want more information about a partnership with Proximus? Contact us! We will get back to you within a week.
Building
All technical info you need
Connection to the Proximus infrastructure
Why connect buildings to the Proximus infrastructure in an early phase of their construction, without activation of products and services?
Because this utility connection is an asset for your building and an advantage for your future customers, with less interventions in the public domain. You’ll avoid the pavement being opened several times for utility connections.
Get your connection with the help of our technical information. This documentation is updated on a regular basis, subscribe and stay updated.
Your type of construction and zone
The guidelines are different depending on the type of construction and the zone in which your building is situated. Want to check? fill in the form at 'contact us' which you will find at the bottom of this page and you will know it quickly!
Single-family homes
Connection in an optical fiber zone
Technical guidelines for single-family home in optical fiber zone(PDF, 658 KB, in French)
Connection in a copper zone
Technical guidelines for single-family home in copper zone(PDF, 645 KB, in French)
Smarttube by electrician
You have installed the Smarttube? Then quickly fill out the form, a Proximus technician will come by to splice this cable onto our distribution cable (public domain), free of charge.
Guidelines interior cabling, in a fiber eligible zone (pdf, French)
Apartment buildings
Optical fiber connection
Technical guidelines for apartment buildings in optical fiber zone(PDF, 1.1 MB, in French)
Copper connection
Technical guidelines for apartment buildings in copper zone(PDF, 671.5 KB, in French)
Statement of work (for optical fiber)
Interior cabling (in the house)
Do you want your network to have efficient cabling?
Check our guidelines!
Guidelines interior cabling(pdf, French)
Guidelines interior cabling, in a fiber eligible zone (pdf, French)
Get in touch
For your new connection
Brussels-Capital Region
Hainaut, Namur, Walloon-Brabant
Liège - Luxembourg
East and West Flanders
Antwerp, Limburg, Flemish-Brabant
Request your Proximus connection
Renovation or demolition foreseen?
It’s best to have the existing connection to our infrastructure temporarily removed by our services when you’re busy with a structural renovation.
That way you will avoid damaging our network.
Important information for the developer
By providing Proximus infrastructure in the public domain, we ensure that future customers can use our services or those of another provider that uses our network.
Proximus, like other utility companies, will charge for works in the public domain, in lots where new streets are being built. In practice, this means:
- €500 (VAT incl.) study cost per project
- €95 (VAT incl.)/living unit (house, apartment or business unit)
Note: the trenches are not provided by Proximus as part of the infrastructure works and must therefore be provided by you.
For each new request you will receive an offer in advance, which gives you a clear idea of the costs of your project. After the works, you will receive a bill.
