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Optical Fiber for Business

Availability

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In a growing number of new building developments, Proximus is connecting homes and small businesses to optical fiber end to end.

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What can fiber offer for your business?

  • Ultra-stable quality and speed of your Internet connection, even during peak hours when all devices and users are connected at the same time.
  • Share even the biggest of documents in a couple of seconds with your customers or colleagues.
  • Meticulous quality of your phone calls.
  • Video calls and TV in Ultra HD, perfect for both professional and private usage.
  • A future-proof technology that guarantees the growth of your business with the applications of tomorrow.

Bizz Office FullFiber for your business

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Conditions

Footnotes

1. Bizz Internet met Bizz All-in en Bizz Office: Unlimited volume: for personal use only, in accordance with the General Terms and Conditions of Proximus. For personal use only. If you have used up 3 TB, your Internet speed will be reduced until the first day of the next month unless you have ordered a free Extra Volume 150 GB via MyProximus. More info on www.proximus.be/internetpolicy. When the customer has used his monthly internet volume and doesn’t order a Volume Pack, he will surf at regular speed as of the first day of the next month. The maximum indicated speed is a theoretical speed that not all customers can achieve. The indicated speeds of your home connection depend on such factors as the distance between the connection point and the telephone exchange, the computer system and the internal cabling. In order to attain these speeds, you must have a VDSL connection. The indicated speeds on the 3G network depend on the quality of the 3G coverage; quality is influenced by the proximity to an antenna, obstructions between the device and the antenna, the quality of the device.

2. Same day repair of your Internet connection, phone line and tv If you call before 5 p.m. on a working day or before 1 p.m. on a Saturday

Bizz All-in

Free Bizz installation by a technician (worth €48.76) for new customers with a Bizz Office (team) or Bizz All-in (team) Pack.This includes the standard installation and, additionally, the remote activation and configuration of MyProximus, OneDrive for Business, domain name (DNS), mailboxes and Bizz Office Switch by ICT experts. Bizz All-in and Bizz Office are not compatible with the options Family Calls, Bizz Mobile Community, Proxi Replace and Proxi Duo. A maximum of 10 SIM cards.

Unlimited calls with Bizz Office and Bizz All-in: Unlimited national fixed-to fixed calls valid from one fixed telephone number. Unlimited calls to mobiles in Belgium from one fixed telephone number, with a limit of 1,000 minutes per month, per telephone number. Beyond 1,000 minutes, you pay the standard rate.

Unlimited national/international calls: option to call any fixed number abroad from your fixed line (United States, Canada, France, Germany, Morocco, Turkey, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Romania, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, Sweden, Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland). This is valid 24/7 (with a maximum of 1,000 call minutes per month). Beyond 1,000 minutes, you pay the standard rate. If you have Happy Time International, you will pay the Happy Time International rate once you exceed the 1,000 minutes.

Guaranteed same-day restoration of your Internet access, telephone line and TV if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If it cannot be restored within the indicated timeframe, we will temporarily restore it via the 3G/4G network. Guaranteed restoration of the telephone line: only applicable to the Phone Line and ISDN-2 Standard or TWIN lines.

Call forwarding: except for marketing or special numbers. Billing according to the customer's rate plan.

2nd SIM card included in Bizz All-in: if the volume is used up: €0.083 per additional MB.

The TV offer and on-demand programs of Proximus TV may be shown only in the customer's private circle. For more information about the availability of Proximus TV, HD coverage, the possibility of connecting several TV sets or the channel and channel package offering per region, see www.proximus.be. Blockbuster with Bizz Office and Bizz All-in: for Packs with a "free movie" entitlement, the customer can choose one film per month from an exclusive catalog. The customer can rent the free movie any time during the month. Once the customer rents the movie, he has 48 hours to watch it. Any unused free movie cannot be carried over to the next month.

TV Replay and TV Replay+: since 01/06/2015, TV Replay has been free of charge for customers who opt for or already have Bizz Office or Bizz All-in (or a Proximus Pack since 2012). The availability of TV programs via TV Replay depends on the television channels and whether or not they have received the authorizations to broadcast the programs in that way. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available on TV Replay on Proximus TV and the Proximus TV app, and the specific terms and conditions, can be found on www.proximus.be/tvreplay.TV Replay is not available for Scarlet customers.

Three months of Netflix as a gift: offer valid for new customers who subscribe to a Bizz All-in or Bizz Office plan.Within 10 working days of subscribing, eligible customers will receive their Netflix gift code by e-mail, post or text message, depending on the contact details we have for them. The Netflix gift code can be activated on www.netflix.com/specialoffer. Only one code is provided per customer. The Netflix activation codes expire on 15/02/2017. The cash value of the offer amounts to €29.97, which corresponds to a three-month subscription to the "2 stream Netflix" service (Netflix on two screens). The customer can use the value of the offer for another plan or services offered by Netflix. However, such a change may alter the validity period of the offer. Except for the aforementioned change, the offer cannot be exchanged (e.g. for Netflix gift subscriptions). The offer is non-refundable and subject to the applicable legislation. The rate plans of the Netflix service are subject to change. If the rate for the Netflix service is changed before the customer has used his gift code during the validity period of the offer, the customer is entitled to the total equivalent value for the new rate plan. Valid for the full term of the contract between Netflix and Proximus and subject to changes imposed by Netflix. For more details, surf to www.netflix.com/termofuse. Proximus not only makes Netflix available via the Proximus TV decoder, but also on computers or other devices connected to the Internet. However, to watch Netflix on Proximus TV, the customer must have an Internet subscription or a TV subscription with Proximus.

Favorite app: every Bizz Mobile subscription in a Bizz All-in Pack entitles the customer to an unlimited volume of data in Belgium for using an app of his choice from a defined list. The customer can only choose one app and can only change it once a month via MyProximus. Limits may apply for some applications. More information is available on www.proximus.be/support.

Protective measures: to avoid bill shocks, the service is blocked if the customer exceeds his bundle limit by €49.60. If the customer so wishes, he can unblock the service by contacting the customer service. The general terms and conditions of the apps apply. Proximus makes a selection from among the most popular apps around. Proximus reserves the right to modify the offer with two months' notice.

Bizz Mobile in Pack: the Pack advantages continue to apply for as long as the customer keeps his contract.

General conditions

Unless otherwise indicated, the offers and promotions are exclusively reserved for business customers and valid until 13/11/2016 for all new contracts. They cannot be combined with other offers and promotions. Unless otherwise indicated, the contract is concluded for an indefinite term. The customer may terminate his fixed-term or open-ended contract at any time in writing. Fixed-term contracts are automatically extended on their expiry date with successive periods of the same length as that for which the contract was concluded initially. Offers valid only for use in Belgium, except for Internet numbers and special numbers (0900 numbers, voting lines, etc.) and in accordance with our general terms and conditions. All prices are without VAT. Information and prices are not binding and may be changed without prior notice. Any unused data volume, texts and call minutes are not carried over to the next month. The mentioned brands (such as Apple, Google and Microsoft) are the property of their respective companies that created these brands. All mentioned products, logos and images are the property of the respective brands. Unlimited offers: for personal use only and in accordance with the general terms and conditions. In Proximus' sales channels you can pay for goods with Bancontact or cash, and for services by bank transfer or direct debit. Except in the event of force majeure, the delivery of goods takes a minimum of 3 days and a maximum of 30 days and that of services takes a minimum of 5 days and a maximum of 60 days. Codes of conduct and the general terms and conditions are also available on www.proximus.be/voorwaarden. In case of complaints, the customer may also contact the Telecommunications Ombudsman's Service (Boulevard Bischoffsheim 29-35, 1000 Brussels, tel. 02 223 09 09, klachten@ombudsmantelecom.be).

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