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Free and paying options for your fixed line

Call without any limits or surprises

Unlimited Calls National

Unlimited Calls National

Unlimited calls in Belgium

With Unlimited Calls National you will call 24/7 and unlimited to all fixed lines and mobiles in Belgium. You pay a fixed amount per month, so no unpleasant surprises on your bill.

  • Unlimited calls to all fixed lines in Belgium
  • 1000 minutes to all mobile numbers in Belgium (24/7)
  • Included in Bizz All-in and Bizz Office

12 /month (excl. VAT)

National and international unlimited calls

Unlimited Calls National/International

Unlimited Calls National/International

You need a rate plan to call abroad frequently? With Unlimited Calls National/International you call 24/7 to 40 different countries.

  • Unlimited calls to all fixed lines in Belgium
  • 1000 minutes to all mobile numbers in Belgium (24/7)
  • 1000 minutes to all fix and mobile numbers in Europe, Canada and the USA en to all fix numbers in Morocco and Turkey.

15 /month (excl. VAT)

Even cheaper in a Pack:

10/month in the new Packs Bizz All-in and included for free in the Packs with Bizz Call Connect en Bizz Mobile 12 GB.

Unlock the potential of your fixed line

With our extensive range of paying options

Proximus Meeting Services

Hold conference calls when and where you want, without leaving your office.

Advantages and rates
  • Easy web conferences: communicate when and with whom you want from any telephone set or PC.
  • A user-friendly tool: plan your meetings online via Microsoft Outlook or Lotus Notes.
  • Save time and money: save time and money otherwise spent on travel and making reservations.
  • A profitable solution: inform several people at a time to speed up the decision-making process.
  • Assistance: you can always count on a team of multilingual operators.
Services included :

Reporting tool

The Proximus Meeting Services portal offers several reporting possibilities :

  • detailed monthly reporting on conferences
  • written registration and confirmation of meetings
  • presence reports

Options for personalization

Proximus can adapt the Meeting Services to your personal style by using your company logo and a personal welcome message.
Contact your Account Manager or call 0800 17 746 for a price offer.

Are you already a Proximus customer ?

Are you interested in the Proximus Meeting Services? Fill in the form to be contacted or call 0800 17 746.
If you are not a Proximus customer yet, call 0800 17 746.

Smart Services Benefit Pack

The benefit pack combines the most popular services at a lower price :

  • See who is calling before you pick up (the telephone number or the name and telephone number are displayed), even when you are already on the phone
  • Take a second call while keeping the first one on the line
  • See who called while you were away and at what time
  • Forward calls to any other phone
  • Program a number that is automatically dialed five seconds after you lift the receiver

Availability

  • You need a compatible telephone for this. Discover the phones that we offer or check whether your current phone is compatible.
  • The Caller Display service does not operate directly if you have one of the following private telephone switchboard types: Forum I6, Forum I12, Forum R106, Forum R208, Vivaldi, Octopus, UKS 4000, 1/4, 2/10. Proximus can install a special connection for you that gets round the switchboard.

4.12 /month (excl. VAT) (excl. VAT already included if you have a professional ISDN line)

Caller display service

You see the number of your caller before you pick up, as well as the numbers that tried to call you while you were away.

Availability

  • You need a compatible telephone for this. Discover the phones that we offer or check whether your current phone is compatible.
  • The Caller Display service does not operate directly if you have one of the following private telephone switchboard types: Forum I6, Forum I12, Forum R106, Forum R208, Vivaldi, Octopus, UKS 4000, 1/4, 2/10. Proximus can install a special connection for you that gets round the switchboard. Call our customer service free of charge to make an appointment.

3.30 /month (excl. VAT) (excl. VAT already included if you have a professional ISDN line)

Call forwarding
  • Have your calls forwarded to your mobile or to another phone of your choice
  • Your caller pays the cost of the call to your usual telephone and you pay for the "forwarded" part of the call
  • Included on your ISDN line (but not available if you have a Proximus Duo Line)

2.47 /month (excl. VAT) (excl. VAT already included if you have a professional ISDN line)

Call waiting signal

Receive a second call without losing the first one.

If a person tries to reach you when you are on the line with someone else, you will be alerted by a beep. You can take this second call without losing the first. If you have an ISDN line: the Call Waiting Signal service is already included on your ISDN line. If you have a Proximus Duo Line: the Call Waiting service is only available in the Smart Services Advantage Pack.

2.47 /month (excl. VAT) (excl. VAT already included if you have a professional ISDN line)

Calling restrictions

You want to avoid surprises on your telephone bill? Than you can block outgoing calls to special numbers.

There are two possibilities:

Permanent restrictions

You call our customer service to activate the service.
After that, Proximus programs the type of restriction you want for your telephone number.
Once these are installed, they cannot be removed without the help of our Customer Service department.

There are 6 types of permanent restriction:

  • Complete calling restriction: all calls are blocked except those to emergency service numbers
  • Calling restriction on non-national calls: blocks calls to non-national numbers (numbers outside Belgium, 090(x = 0,1,2,3,4,9), mobile phone numbers, 070, 0905 and 0906/0907 numbers).
  • Calling restriction on international calls: blocks all calls to numbers outside Belgium
  • Calling restriction on calls to 0905 numbers (free): blocks calls to 0905 numbers, used for gaming
  • Calling restriction on calls to 0906/0907 numbers (free): blocks calls to 0906/0907 numbers. The calls via internet (dial-up) to the following countries are blocked as well. See list underneath.
  • Calling restriction on calls to premium numbers (for free): blocks calls to 090x- numbers (0900, 0901, 0902, 0903, 0904, and 0909) except for numbers connecting to internet services (from 090930 to 090936 included).

Price:

Installation charge: 15.60
Subscription charge: 3.90 /month

Temporary calling restriction

You call our customer service to activate the service.
After that, you program the type of restriction you want for your telephone number. You can activate and deactivate as many restrictions as you want. For security reasons, a password is required on your line (otherwise anyone can deactivate the call restriction).

Price password:

Installation charge:  15.60
Subscription charge: 0.73 /month
Deactivation:  free

Price temporary calling restriction:

Installation charge: 15.60
Subscription charge:  3.90 /month
Restriction activation: 0.16
Restriction deactivation: free

Marketing numbers (0800, 0900, 070, 078)
  • Marketing numbers and their corresponding programming options allow you to manage your calls in the most optimal way
  • Very extended range, nationally as well as internationally, and available for various applications
Interested?
Services for the professional ISDN line

The following services are only available if you have a professional ISDN line (request them when placing your order) :

  • ISDN Standard: activation of additional telephone numbers (max.6)
  • There are already 2 numbers included in your ISDN-2 Standard line. You can add up to 6 more.
  • ISDN Indialing: additional telephone number series (per 10 or 100 numbers)
  • Proximus Office
    • Benefit from a guaranteed service level with a Service Level Agreement (SLA)
    • Fault clearance within 6 hours, 24/7
    • Immediate call forwarding to a national number of your choice, free of charge
    • Proximus will pay financial penalties if it fails to comply with its obligations
    • Available on ISDN-2 Standard, Indialing and Cascade lines

3.72 /month (excl. VAT)

  • Proximus Privilege Guaranty
    • Benefit from an SLA on all your lines
    • Fault clearance within 8 working hours, Mondays to Fridays, from 8 a.m. to 6 p.m.
    • Call forwarding to a national number of your choice
    • Proximus will pay financial penalties if it fails to comply with its obligations
    • Available on ISDN-2 Indialing and Cascade lines

1.24 /month (excl. VAT)

Manage all your business calls in the Cloud

With Bizz Call Connect you manage all fixed line calls of your company with your smartphone.

Unlimited calls and a professional welcome service are included.

More info

Free options and services

Discover a wide range of free services which are included in your subscription such as three-party conference, Automatic recall when the line is occupied, answering services PhoneMail Basic and PhoneMail, …

Three-party conference call

This service, which is useful if, say, you want to make an appointment, does not require a subscription. You only pay for calls that you have initiated.
This service is not available on ISDN-2 indialing.

Automatic recall when the line is occupied

If your correspondent is on the line with someone else, there is little point in calling every 2 minutes. Simply type the code 'R5' as soon as you hear the busy signal. You can reach someone else in the meantime. As soon as your line is free, you will be called back and the call will be set up with your correspondent.

Discover who's calling - last missed call

Dial 1919 toll-free to receive information about your last missed call and to call back that number directly.

Number Display Restriction

Do you want to call anonymously, so that your fixed phone number and name is not displayed on the phone of the called party?
You have two free of charge options:

  • for a specific call, dial * 31 * + the number of the person you are calling #
  • to apply the restriction for a longer period of time, call 0800 33 008 or 1987
Answering services PhoneMail Basic and PhoneMail

The PhoneMail™ Basic and PhoneMail™ answering services are free of charge.

PhoneMail™ Basic:

  • You are automatically equipped with this feature.
  • If a call is not answered after approximately ten rings, the caller has the opportunity to leave a message (at the price of an ordinary domestic telephone call). Proximus will then attempt to deliver the message to you for two days.
  • Receiving and listening to messages are completely free of charge.
  • You can activate and deactivate the service at any time by calling toll-free 1950.

With PhoneMail™ Basic you cannot consult your messages directly. You have to wait until you are automatically called by Proximus. To listen to your messages directly, or to give your voicemail a personal touch, you should activate PhoneMail™.

The answering service is incompatible with lines to which other systems are connected, such as fax, answer machine or modem or any alarm system not approved by the IBPT1.

PhoneMail™:

  • You can change the automatic message that your caller will hear.
  • When you pick up the phone, a recorded voice will alert you that you have a new message.
  • Check your voicemail from any touch-tone phone, in Belgium and abroad.
  • You can automatically answer your calls or transfer your messages to a third party.
  • To listen to your messages, you only pay for a national call (in Belgium, from a fixed line).
  • Total capacity: total duration of 50 minutes or 30 messages.
  • Maximum duration of a message: 5 minutes.
  • Messages you receive are stored for 30 days if they have not been listened to, and for 15 days if they have been listened to and saved.
  • An answering service without a subscription or additional device.
Manage your fixed line services

Call the toll-free number 1950 to manage all services associated with your fixed line.

Conditions

Footnotes

1 Not including Internet traffic or calls to special numbers

Conditions
Contact us