×
×

69 /month  (excl. VAT)

Unlimited fixed calls and surfing for your business

Bizz Office for your business

Frequently asked questions

Netflix

I don’t have a Netflix subscription

After the installation of your Bizz Office, within 10 days, you will receive a personal Netflix code via letter. This code has to be activated via www.netflix.com/promo before 15/04/2017, no financial information will be asked. When the code has been activated you will be able to consult the Netflix catalogue (directly via Proximus TV, the Netflix website or the Netflix app) without any purchase obligation. 

What happens after my 3 months?

The promotion will end after 3 months and Netflix will contact you. If you want to continue watching Netflix you will have activate a paying subscription via the website www.netflix.com. If you don’t answer, you will lose your access to Netflix.

I already have a Netflix subscription

After the installation of your Bizz Office, within 10 days, you will receive a personal Netflix code via letter. This code has to be activated under your Netflix profile in the section ‘gifts and promotions’ before 15/04/2017. 

What happens after my 3 months?

When the promotion has ended, Netflix will continue billing as usual

Which Netflix subscription can I choose with my code?

The code gives a discount of €29.97 in total.

  • When you choose for a subscription of €9.99/month, you will receive exactly 3 months of free Netflix access.
  • When you choose for a subscription of €7.99/month, you will receive more than 3 months of free Netflix access.
  • When you choose for a subscription of €11.99/month you will receive less than 3 months of free Netflix access.

Proximus TV

I want to connect Proximus TV to more than 1 TV

No problem! Simply order your Bizz Office and during the product configuration you’ll be able to add up to 2 extra decoders. For each extra decoder you pay €5/month.

Need a mobile subscription in your Bizz Office?

Don’t hesitate and choose for Bizz All-in!

Loads of mobile data en you call unlimited with your smartphone to all fixed and mobile numbers in Belgium. Bizz Office Switch is included as well, so you can always take your fixed phone number with you on your smartphone.

Discover Bizz All-in

Already customer?

You already have a pack but would like to switch to the new offer.

Switching is easy! Compose your new pack Bizz Office and all your current subscriptions will be updated in function of your new pack. 

You would like a new pack combination you cannot compose here?No worries! Call us via the toll-free number 0800 55 500 and we’ll be happy to help you.

You want to order a pack with a mobile subscription?

Choose for our pack Bizz All-in: superfast internet, unlimited calls with your mobile and fixed line and an abundance of data and services including 24/7 support for your business. 

You have another question about your pack?

Calls us via the toll-free number 0800 55 500 and we’ll be happy to help you.  

Conditions

Footnotes

1.Bizz Internet met Bizz All-in en Bizz Office: for personal use only, in accordance with the General Terms and Conditions of Proximus. Bizz Internet: if you have used up your 3TB, your Internet speed will be reduced at the standard speed as of the first day of the next month you have ordered a free Extra Volume 150 GB via MyProximus. When the customer has used his monthly internet volume and doesn’t order a Volume Pack, he will surf at the standard speed as of the first day of the next month. The indicated speeds of your home connection depend on such factors as the distance between the connection point and the telephone exchange, the computer system and the internal cabling. In order to attain these speeds, you must have a VDSL connection. The indicated speeds on the 3G network depend on the quality of the 3G coverage; quality is influenced by the proximity to an antenna, obstructions between the device and the antenna, the quality of the device.

2.Same day repair of your Internet connection, phone line and tv if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday.

Bizz Office

Free Bizz installation by a technician (worth €48.76) for new customers with a Bizz Office (team) or Bizz All-in (team) Pack. This includes the standard installation and, additionally, the remote activation and configuration of MyProximus, OneDrive for Business, domain name (DNS), mailboxes and Bizz Office Switch by ICT experts. Bizz All-in and Bizz Office are not compatible with the options Family Calls, Bizz Mobile Community, Proxi Replace and Proxi Duo. A maximum of 10 SIM cards.

Unlimited calls with Bizz Office and Bizz All-in: Unlimited national fixed-to fixed calls valid from one fixed telephone number. Unlimited calls to mobiles in Belgium from one fixed telephone number, with a limit of 1,000 minutes per month, per telephone number. Beyond 1,000 minutes, you pay the standard rate.

Unlimited national/international calls: option to call any fixed number abroad from your fixed line (United States, Canada, France, Germany, Morocco, Turkey, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Romania, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, Sweden, Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland). This is valid 24/7 (with a maximum of 1,000 call minutes per month). Beyond 1,000 minutes, you pay the standard rate. If you have Happy Time International, you will pay the Happy Time International rate once you exceed the 1,000 minutes.

Guaranteed same-day restoration of your Internet access, telephone line and TV if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If it cannot be restored within the indicated timeframe, we will temporarily restore it via the 3G/4G network. Guaranteed restoration of the telephone line: only applicable to the Phone Line and ISDN-2 Standard or TWIN lines.

Call forwarding: except for marketing or special numbers. Billing according to the customer's rate plan.

2nd SIM card included in Bizz All-in: if the volume is used up: €0.083 per additional MB.

The TV offer and on-demand programs of Proximus TV may be shown only in the customer's private circle. For more information about the availability of Proximus TV, HD coverage, the possibility of connecting several TV sets or the channel and channel package offering per region, see www.proximus.be/tv. Blockbuster with Bizz Office and Bizz All-in: for Packs with a "free movie" entitlement, the customer can choose one film per month from an exclusive catalog. The customer can rent the free movie any time during the month. Once the customer rents the movie, he has 48 hours to watch it. Any unused free movie cannot be carried over to the next month.

TV Replay and TV Replay+: since 01/06/2015, TV Replay has been free of charge for customers who opt for or already have Bizz Office or Bizz All-in (or a Proximus Pack since 2012). The availability of TV programs via TV Replay depends on the television channels and whether or not they have received the authorizations to broadcast the programs in that way. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available on TV Replay on Proximus TV and the Proximus TV app, and the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers.

Favorite app: every Bizz Mobile subscription in a Bizz All-in Pack entitles the customer to an unlimited volume of data in Belgium for using an app of his choice from a defined list. The customer can only choose one app and can only change it once a month via MyProximus. Limits may apply for some applications. More information is available on www.proximus.be/support.

Protective measures: to avoid bill shocks, the service is blocked if the customer exceeds his bundle limit by €49.60. If the customer so wishes, he can unblock the service by contacting the customer service. The general terms and conditions of the apps apply. Proximus makes a selection from among the most popular apps around. Proximus reserves the right to modify the offer with two months' notice.

Bizz Mobile in Pack: the Pack advantages continue to apply for as long as the customer keeps his contract.

Promotion conditions

Offer valid from 14/11/2016 to 31/01/2017 for customers who do not yet have Internet through Proximus and who opt for Bizz Internet in a Bizz All-in without TV or a Bizz Office with TV: €17 discount for 6 months. Bizz All-in without TV as of €77/month. Bizz Office with TV as of € 69/month.For all other Pack prices, consult the proximus.be website. The installation by a technician (of a value of €48,76) is included. Cannot be combined with other current promotional offers.

Free Netflix for 3 months: offer valid from 17/10/2016 through 28/02/2017 for all customers who subscribe to a Familus or Tuttimus Pack. Eligible customers will receive their Netflix gift code within 10 business days of subscribing by letter. The Netflix gift code is activated on www.netflix.com/promo. Only one code will be provided per customer. The Netflix gift codes expire on 15/04/2017. The offer has a cash value of €29.97, which corresponds to 3 months of the "2 stream Netflix" service (Netflix on two screens). You can apply the value of the offer to a different plan, or other services offered by Netflix. Exchanges of this kind may alter the duration of the offer. With the exception of the above-mentioned exchange, the offer cannot be exchanged (e.g. for Netflix gift subscriptions). The offer cannot be reimbursed and is subject to current legislation. The Netflix service price plans are subject to change. If the price plan of the Netflix service should change before you use your gift code, while this offer is valid, you will be entitled to the equivalent total value for the new price plan. Valid for the full term of the contract between Netflix and Proximus, and subject to changes imposed by Netflix. For more details, surf to www.netflix.com/termofuse. Proximus makes Netflix available, not just via the Proximus TV decoder, but also on a computer and other devices connected to the Internet. To watch Netflix on Proximus TV, customers must have an Internet subscription and TV subscription from Proximus.

Contact
  • Contact a Bizz Expert on 0800 55 909Mo - sat : 08:00 - 22:00

  • Call me back

  • A Bizz Expert calls you backnot available at this moment

  • Chat with a Bizz Expert

    Chat with a Bizz Expertnot available at this moment