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Bizz All-in

The all-in really suited to your business

to surf, call with fixed and mobile and watch TV

Already customer?

You already have a Pack but would like to switch to the new offer.

Switching is easy! Compose your new Pack Bizz All-in and all your current subscriptions will be updated in function of your new Pack. 

You would like a new Pack combination you cannot compose here? 
No worries! Call us via the toll-free number 0800 55 500 and we’ll be happy to help you. 

You want to order a Pack without a mobile subscription?

Choose for our Pack Bizz Office: unlimited calls with your fixed line in Belgium, superfast and unlimited surfing and all the benefits of Proximus TV.  

You have another question about your Pack?

Calls us via the toll-free number 0800 55 500 and we’ll be happy to help you.

It’s so simple to order online!

  • Select a time when the engineer can come

    Place your order and we’ll provide the installation adapted to your needs. If a technician needs to install your Bizz All-in you can simply choose the time and day, even on evenings or Saturday, handy!

  • Select the date for us to deliver your device

    We will deliver, for free, your device to the address where your Bizz All-in is installed. Choose the time that best suits you: up to 22.00 hours on weekdays and to 18.00 hours on Saturdays.

  • Confirm your order, without paying online

    Your device will not be invoiced until your next bill. So you don’t have to pay anything on delivery either.

  • Our technician will take care of the rest. No stress.

    Once your Bizz All-in has been installed, you can immediately surf the internet, make calls and watch Proximus TV without worries.

FAQ

How will I receive my new device?

You will receive your new device immediately in the point-of-sale when you place your order.

In the case of distance selling (via the web, customer service, door-to-door sale, etc.), your new device will be delivered to your home, free of charge, max. 30 days after the installation of your Internet. You can choose the delivery date when you place your order. This date must be at least four working days later than the order date.

For a home delivery, can I choose the address to which the device will be delivered?

No, this is not possible. The device will be automatically delivered to the installation address of your Proximus products.

Do I have to be present at the chosen date in case of a home delivery?

Yes, it is important that you are at home to take delivery of your device and to sign the delivery note. If you are unable to be present, you can give a proxy to someone. You will find a proxy document on www.proximus.be/mandate. Please also give this person a copy of your identity card.

How do I pay for my device?

If you purchased your device in a point-of-sale, you will need to pay for your device directly in the point-of-sale. Electronic payment by bank card or credit card is required.

If you purchased your device in a distance sale (via the web, customer service, door-to-door sale, etc.), your device will be charged to your first Proximus bill. You do not, therefore, have to pay on delivery at your home.

Conditions

Footnotes

1. Bizz Internet met Bizz All-in en Bizz Office: for personal use only, in accordance with the General Terms and Conditions of Proximus. Bizz Internet: if you have used up your 3TB, your Internet speed will be reduced at the standard speed as of the first day of the next month you have ordered a free Extra Volume 150 GB via MyProximus. When the customer has used his monthly internet volume and doesn’t order a Volume Pack, he will surf at the standard speed as of the first day of the next month. The indicated speeds of your home connection depend on such factors as the distance between the connection point and the telephone exchange, the computer system and the internal cabling. In order to attain these speeds, you must have a VDSL connection. The indicated speeds on the 3G network depend on the quality of the 3G coverage; quality is influenced by the proximity to an antenna, obstructions between the device and the antenna, the quality of the device. 

2. Same day repair of your Internet connection, phone line and tv if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. 

Bizz All-in

Free Bizz installation by a technician (worth €48.76) for new customers with a Bizz Office (team) or Bizz All-in (team) Pack. This includes the standard installation and, additionally, the remote activation and configuration of MyProximus, OneDrive for Business, domain name (DNS), mailboxes and Bizz Office Switch by ICT experts. Bizz All-in and Bizz Office are not compatible with the options Family Calls, Bizz Mobile Community, Proxi Replace and Proxi Duo. A maximum of 10 SIM cards. 

Unlimited calls with Bizz Office and Bizz All-in: Unlimited national fixed-to fixed calls valid from one fixed telephone number. Unlimited calls to mobiles in Belgium from one fixed telephone number, with a limit of 1,000 minutes per month, per telephone number. Beyond 1,000 minutes, you pay the standard rate.  

Unlimited national/international calls: option to call any fixed number abroad from your fixed line (United States, Canada, France, Germany, Morocco, Turkey, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Romania, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, Sweden, Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland). This is valid 24/7 (with a maximum of 1,000 call minutes per month). Beyond 1,000 minutes, you pay the standard rate. If you have Happy Time International, you will pay the Happy Time International rate once you exceed the 1,000 minutes. 

Guaranteed same-day restoration of your Internet access, telephone line and TV if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If it cannot be restored within the indicated timeframe, we will temporarily restore it via the 3G/4G network. Guaranteed restoration of the telephone line: only applicable to the Phone Line and ISDN-2 Standard or TWIN lines. 

Call forwarding: except for marketing or special numbers. Billing according to the customer's rate plan. 

2nd SIM card included in Bizz All-in: if the volume is used up: €0.083 per additional MB. 

The TV offer and on-demand programs of Proximus TV may be shown only in the customer's private circle. For more information about the availability of Proximus TV, HD coverage, the possibility of connecting several TV sets or the channel and channel package offering per region, see www.proximus.be/tv. Blockbuster with Bizz Office and Bizz All-in: for Packs with a "free movie" entitlement, the customer can choose one film per month from an exclusive catalog. The customer can rent the free movie any time during the month. Once the customer rents the movie, he has 48 hours to watch it. Any unused free movie cannot be carried over to the next month. 

TV Replay and TV Replay+: since 01/06/2015, TV Replay has been free of charge for customers who opt for or already have Bizz Office or Bizz All-in (or a Proximus Pack since 2012). The availability of TV programs via TV Replay depends on the television channels and whether or not they have received the authorizations to broadcast the programs in that way. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available on TV Replay on Proximus TV and the Proximus TV app, and the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers. 

Three months of Netflix as a gift: offer valid for new customers who subscribe to a Bizz All-in or Bizz Office plan. Within 10 working days of subscribing, eligible customers will receive their Netflix gift code by e-mail, post or text message, depending on the contact details we have for them. The Netflix gift code can be activated on www.netflix.com/specialoffer. Only one code is provided per customer. The Netflix activation codes expire on 15/02/2017. The cash value of the offer amounts to €29.97, which corresponds to a three-month subscription to the "2 stream Netflix" service (Netflix on two screens). The customer can use the value of the offer for another plan or services offered by Netflix. However, such a change may alter the validity period of the offer. Except for the aforementioned change, the offer cannot be exchanged (e.g. for Netflix gift subscriptions). The offer is non-refundable and subject to the applicable legislation. The rate plans of the Netflix service are subject to change. If the rate for the Netflix service is changed before the customer has used his gift code during the validity period of the offer, the customer is entitled to the total equivalent value for the new rate plan. Valid for the full term of the contract between Netflix and Proximus and subject to changes imposed by Netflix. For more details, surf to www.netflix.com/termofuse. Proximus not only makes Netflix available via the Proximus TV decoder, but also on computers or other devices connected to the Internet. However, to watch Netflix on Proximus TV, the customer must have an Internet subscription or a TV subscription with Proximus. 

Favorite app: every Bizz Mobile subscription in a Bizz All-in Pack entitles the customer to an unlimited volume of data in Belgium for using an app of his choice from a defined list. The customer can only choose one app and can only change it once a month via MyProximus. Limits may apply for some applications. More information is available on www.proximus.be/support

Protective measures: to avoid bill shocks, the service is blocked if the customer exceeds his bundle limit by €49.60. If the customer so wishes, he can unblock the service by contacting the customer service. The general terms and conditions of the apps apply. Proximus makes a selection from among the most popular apps around. Proximus reserves the right to modify the offer with two months' notice. 

Bizz Mobile in Pack: the Pack advantages continue to apply for as long as the customer keeps his contract. 

Mobile Coverage Extender is only included for customers who have a Bizz All-in with Bizz Mobile XL. All other customers have to pay €4,13/month. Maximum 1 Mobile Coverage Extender per customer after a checkup of the network of the customer by a Proximus technician, with a new installation or a visit at home (Happy House). For use in Belgium only, in accordance with the general terms and conditions. The MCE can only be ordered and installed on a Proximus fixed Internet line and must be used by a Proximus mobile customer. Mobile usage via the Mobile Coverage Extender is billed according to the applicable rates for the mobile subscription. Up to 4 simultaneous users. Maximum Proximus 3G coverage of 200 m². The Mobile Coverage Extender is and remains the property of Proximus. If the service is terminated, the customer must return the device to Proximus. You will find more information and the terms and conditions on www.proximus.be/mobilecoverageextender.

Wi-Fi Extender Starter Kit in Bizz All-in: The Wi-Fi Extender Starter Kit (value: €82,64 – incl. Recupel charge) is only included for customers who have a Bizz All-in with Bizz Mobile XL. For use in Belgium only, in accordance with the general terms and conditions. Maximum 1 Wi-Fi Extender Starter Kit per customer after a checkup of the network of the customer by a Proximus technician, with a new installation or a visit at home (Happy House).

Promotion conditions

Promo smartphone + Bizz Mobile+Phone subscription

Prices do not include VAT. Auvibel tax and €0.05 recycling tax included.

Promo Bizz Mobile+Phone: this offer is valid from 14/11/2016 till 31/12/2016 included for all new customers subscribing to a 24-month contract to Bizz Mobile+Phone 31 (28 in Pack); 41 (38 Pack); 46 (36 Pack); 56 (46 pack); 66 (56 pack); 76 (66 pack).

Once the stock has been used up, it will not be replenished. Maximum of 3 smartphones per customer. Only payments by bank card are allowed. By subscribing to a Proximus joint offer, the customer undertakes to accept all the terms and conditions of the offer and pay the telecom bills by direct debit. This direct debit will be applicable to the payment of all the amounts due to Proximus in the context of any other services provided by Proximus (due and past-due bills). Should the bank reject this direct debit arrangement, Proximus reserves the right to demand payment by bank transfer and charge the customer for this rejection on the basis of the then applicable rates. Maximum of 30 days between the activation date of the subscription and the delivery of the smartphone. This offer cannot be combined with other Proximus promotions, with the exception of the current Bizz All-in promotion as from the 2nd mobile subscription added to Bizz All-in. iPhone is a brand of Apple Inc.

Offer valid from 14/11/2016 to 31/01/2017 for customers who do not yet have Internet through Proximus and who opt for Bizz Internet in a Bizz All-in without TV or a Bizz Office with TV: €17 discount for 6 months. Bizz All-in without TV as of €77/month. Bizz Office with TV as of € 69/month.For all other Pack prices, consult the proximus.be website. The installation by a technician (of a value of €48,76) is included. Cannot be combined with other current promotional offers. This promotion is not compatible with the Smart+ FullControl blocked subscriptions.

Promotion conditions gift

Offer valid from 14/11/2016 until 31/01/2017 for new and existing customers who opt for at least one new product (Bizz Internet, TV, fixed phone or Bizz Mobile S/M/L/XL subscription) in a Bizz All-in with tv option as from €87 with a new 24-month contract. Valid while stocks last. Once the stock is used up, it will not be replenished. One TV set or one smartphone per customer. Offer cannot be combined with other current or old Proximus promotions (incl. joint offers), except for the Bizz Mobile+Phone promotion, valid as from the 2nd mobile subscription added to the Bizz Al-in with tv option. Installation by a technician is included (instead of €48,76). If you opt for a joint Proximus offer, you accept all the terms and conditions of that offer and pay all your Proximus subscriptions by direct debit. If the bank refuses the direct debit, Proximus is entitled to demand payment by bank transfer and, if necessary, to charge you "chargeback" costs based on the applicable rates. Only payments by bank card are accepted.

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