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Our guarantees for your business

Professional solutions with professional guarantees

The Bizz Experts

 The guarantee of the right advice at the right time !

Our Bizz Experts, advisors for independents and small businesses, offer solutions adapted to your situation and help you make the right decisions.

Contact a Bizz Expert at the 0800 33 500
or ask to be called back within 2 hours

Professional solutions

The guarantee of working more efficiently
thanks to our professional solutions 

The Pack: the ideal combination of Internet and fixed and mobile telephony.

  • Super-fast professional Internet
  • OneDrive for Business for storing, accessing and sharing your documents completely securely and without limit. Included free of charge.
  • Unlimited calls to fixed lines and to your colleagues’ mobile phones

The mobile plans to call and surf without counting the minutes.

The best IT solutions, such as Microsoft Office 365 or Site Builder, with support provided by Proximus.

Work without worry

The guarantee of being able to work without worry

A technical support 24/7 on the free number 0800 55 500

For our professional customers: guaranteed same-day repair1 of your Internet connection and fixed line! In case of serious problems we will set up a temporary mobile Internet connection and forward your calls.

With OneDrive for Business, your files are stored safely and you can go anywhere at any time.


Surf, call and watch Proximus TV in the best
conditions!

During the visit, no effort will be spared. Our technician helps you
to optimize all your Proximus products, so you can surf, call and
watch TV in the best conditions!

Can you guarantee you can keep working
whatever happens?

Same day repair1

If you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. When your call is on a Saturday the repair will be done on the first working day after your call. Repairs within 5 working hours (only for Office&Go Pro): Monday to Friday from 8 a.m. to 10 p.m. and Saturdays from 8 a.m. to 4:30 p.m. Guaranteed repair of the telephone line: Valid only for the Phone, ISDN-2 standard or Twin lines. Guaranteed repair of the Internet connection: If it cannot be restored within the agreed timeframe, we will temporarily restore it via the 3G/4G network.

Contact us