Compose your cancellation letter

Use our tool to compose your cancellation letter. You can then print it, sign it and send it to your current operator to cancel your subscription. The address of your operator will be displayed on the letter.

Please fill out the below fields and press Compose letter.

Your personal data

First name * Required field

Last name * Required field

Address * Required field

City * Required field

Postcode * Required field

E-mail address * Please enter a valid e-mail address

Landline or mobile number * Required field

Account number on which credit can be deposited * Required field

Your operator

Who is your current operator?

Which service(s) do you want to cancel with your current operator? Fixed Internet Mobile Internet Digital TV Cable subscription
At Proximus you do not need a cable subscription

Telephone products that I wish to cancel and of which I DO NOT want to keep the numbers:

Which service(s) do you want to cancel with your current operator? Fixed telephony Mobile telephony

NB: If you wish to keep your phone number, Proximus will take care of the cancellation for you. Please leave the telephony fields unchecked.

Connection address Identical to my personal address

Customer number Cancellation date

* Mandatory field

Important

Don't forget to inform your current operator ahead of time to avoid any cancellation fees.

Compose your cancellation letter

Your personal data

Your operator

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