Make an appointment

Video chat

Our agents are available to answer your questions by video chat. You can book your online appointment in French or in Dutch now.

Book a video appointment in French Book a video appointment in Dutch

In a Proximus Shop

Want to avoid waiting time and plan your visit when and where it fits you best? Book time with an expert who will listen to your needs and offer you tailor made solutions.

At home

Difficult for you to come to us? We will come to you! Upon your request, one of our Proximus partners will meet you at your location, whenever it suits you best.

Do you have a billing-related or technical question?

Get in touch with us online, quick and easy. It’s not always needed to drop by one of our Proximus Shops.
Install the MyProximus app, it contains loads of information about your billing.